Back

Lamacchia Honda

Syracuse, NY

1.6
46 Reviews

932 W Genesee St

Syracuse, NY

13204

Directions

By Type

Showing 46 reviews

September 08, 2013

Absolute worse buying experience I have ever had. Negotiation went well but from the phone call 45 minutes before the agreed vehicle delivery time saying that it was not ready, it went down hill fast More

by rags963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Lamacchia
July 12, 2013

I leased my Civic with the dealer and went on to buy it before the 3 year lease was up. I had brought it in a few months ago for the back wheel bearings to be replaced and the service guy wasn't very helpf More

by steph315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
January 03, 2013

I have been to this dealership twice. I leased a 2011 Honda Accord last year. I was so happy with the first purchase that I just went and leased a Honda Civic Hybrid for my girlfriend. I could not be h More

by tomblake11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager
March 08, 2012

I brought my car in for a shake felt in the steering wheel. My husband changed all pads and rotors a month ago with $800 of high end brakes from Napa. The shake was there months before the brakes were More

by jkelley511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe, Service Manager
December 20, 2011

Look elsewhere For good repair service. Paid diagnostic fee, questioned repair action, dealer refused repair work & kept fees w/out explanation. Not the level of service you'd expect from taking care of y More

by Klb21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don - service manager
September 27, 2006

I've been using this dealership for the maintainence and repair job of my Honda for more than three years. Not because I like it, the reason I go to it is only that the other Honda dealership (Hondy City, i More

by dealerrate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
some are OK, but there are one or two of them are real jerks at the service desk
...
5