From the time you step into the door it is a friendly environment with very knowledgeable staff. Most people there have been there for years so to say the least they are experienced in what they do and are aware of what you are looking for. The experts in sales gives you piece of mind as they advise the things that are important . The owner takes the time to say hello making sure everything is going well. We have purchaseased And leased thru John Boxshus, sales managager , over the years and would not think of going anywhere else. He knows what we like and works hard to please us and not only please us but makes sure we understand the new features of each vehicle before we leave following up with us in a few days to a week to make sure we are happy and have no new questions. It can be overwhelming with new vehicles sometimes but i never worry because i know at anytime i can call if needed to get advice. Again this is a family owned, friendly , expertise environment that anyone would be happy with.