Lamoureux Ford
East Brookfield, MA
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2,141 Reviews of Lamoureux Ford
Excellent!! We purchased a 2012 Ford Fusion today from Lamoureux Ford. I can not say enough about the service we received from all employees. There was a bit of We purchased a 2012 Ford Fusion today from Lamoureux Ford. I can not say enough about the service we received from all employees. There was a bit of an issue with title, but they went way above and beyond to solve the issue to our complete satisfaction. It is so nice to be able to work with a family owned business where you are treated as if you are the only customer. You are known and greeted as soon as you walk through the door for any of the services you need for your car. More
Great Experience I just bought a 2012 Ford Fusion from Derek and Kevin at Lamoureux Ford. Derek contacted me after I showed interest in a Ford Fusion through his Lamou I just bought a 2012 Ford Fusion from Derek and Kevin at Lamoureux Ford. Derek contacted me after I showed interest in a Ford Fusion through his Lamoureux’s website. I asked him a few questions about the car which he promptly answered. I showed up at the dealer a few days later Derek was unable to help me at that moment, he turned me over to Kevin who showed me the car an answered all questions I had. Then the painful process of negotiation the price of the car began. Oh wait, it didn’t they gave me an extremely honest price for my trade in ($2,000) higher than other dealers had offer me. They gave me a fair price on the car and the deal was reached within minutes. I came back the following evening and sign the paperwork and picked up the car. The entire process took maybe 3 hours. Thank you again Derek and Kevin. I will be back next time I need a new or used car. More
Lamoureux Ford I purchased a new Ford Escape from Lamoureux Ford. The sales manager John Boxshus treated my father and I like family. The best part about my experien I purchased a new Ford Escape from Lamoureux Ford. The sales manager John Boxshus treated my father and I like family. The best part about my experience at Lamoureux Ford came after the purchase of the vehicle when I had an issue with the car. John and the service team worked together and quickly to correct the issue. This proved to me that Lamoureux Ford cares and that their relationship did not end on the date of purchase, they are always their to assist their customers. I would recommend this dealership to anyone considering a Ford. The relaxed environment made it easy and comfortable for me to make my decision on my Escape. I will definitely visit Lamoureux Ford again in the future. More
A different experience I was amazed at the experience I had at Lamoureux Ford in purchasing my new Mustang. The entire staff at this dealership was exceptional. Through the I was amazed at the experience I had at Lamoureux Ford in purchasing my new Mustang. The entire staff at this dealership was exceptional. Through the entire process all options were discussed. Everything was thoroughly laid out and there was not any pressure during the whole process. Derek Bachand who sold me the car was great and I will buy a car from him again. He kept in contact with me with each step in the process, gave me all the information required, and answered all the questions I had. I will recommend Lamoureux anytime I hear of someone interested in purchasing a car. More
Very Friendly Everyone was very friendly without using the typical sales tactics. I asked for a quote on the new vehicle from three dealers and got it without hesi Everyone was very friendly without using the typical sales tactics. I asked for a quote on the new vehicle from three dealers and got it without hesitation from only one, Lamoureux Ford. I am already driving the vehicle while still getting emails from the other two dealers which have yet to give me a quote. If you want to save time and money along with a pleasurable experience contact Derek at Lamoureux Ford More
Purchasing a new 2014 Ford Escape I recently purchased a 2014 Ford Escape from Lamoureux Ford. The two salesmen, Bob and Matt Pilsbury were not "pressure" people, but very helpful and I recently purchased a 2014 Ford Escape from Lamoureux Ford. The two salesmen, Bob and Matt Pilsbury were not "pressure" people, but very helpful and very customer oriented. Matt arranged for me to test drive both an Escape and a Fusion as I didn't really know which I would prefer. After test driving both, I decided on the Escape. Bob sat with me and explained all the discounts, rebates, bonuses, etc. and also what my monthly payments would be. I then talked with Peter Stafford who was also very helpful, professional and courteous in regard to financing my purchase. When I picked up my vehicle, Matt spent time with me explaining all of the paperwork necessary and then explained all the features of the new car. Both Matt and Bob advised me that if I had any questions or concerns that I could call either of them or stop in to the dealership at anytime. It made purchasing a new car a very pleasant experience. It would be my pleasure to recommend Lamoureux Ford. More
Great place!! The guys at lamoureux are awesome. They literally bent over backwards and did everything they could to help get me into a car. They went above and bey The guys at lamoureux are awesome. They literally bent over backwards and did everything they could to help get me into a car. They went above and beyond and I'm so happy with the service. More
Awesome first car buying experience! As a first time car buyer I was pretty nervous about the whole situation! I started at another dealer and I felt like I was being forced into making a As a first time car buyer I was pretty nervous about the whole situation! I started at another dealer and I felt like I was being forced into making a deal I wasn't comfortable with. After leaving that dealer I was sent to Lamouroex to see Derek by my brother-in-law. When I arrived the women at the front desk was extremely pleasant and helpful. Derek had the day off but Mark "Koko" was available and made me feel at ease the instant we met. He showed me a white fiesta and when he noticed my unhappiness at the color he spent over 15mins tracking me down one in the color of my choice. Never once did I feel pressured into making a purchase I wasn't comfortable with and he broke down every penny for me! I'm a girl on a budget and he made it work better than expected! When the day came for me to pick up my car Derek was waiting for me with many thanks and a happy smile! He spent over 45mins going over every feature of my car and answering all of my silly questions! He was awesome and helpful beyond measure! I would recommend this dealership to anyone and Derek and Mark "Koko" have a lifetime customer!! More
Matt Pillsbury Brought my son in to purchase a car for himself. We were approached by Matt to see how he could help us. He found the perfect car in just the right pr Brought my son in to purchase a car for himself. We were approached by Matt to see how he could help us. He found the perfect car in just the right price range we were looking for. No pressure what so ever. I told him I would be back soon for something for myself. Thank you again Matt Pillsbury for the outstanding service you provided us. More
Thank you! I went to Lamoureux Ford based on my sister's recommendation, and I was not disappointed. I enjoyed a great experience and would not hesitate to reco I went to Lamoureux Ford based on my sister's recommendation, and I was not disappointed. I enjoyed a great experience and would not hesitate to recommend Lamoureux Ford to anyone who is looking to purchase a vehicle. There isn't any sales pressure because the employees work as a team for the benefit of their customers. I am thrilled with my "new" vehicle, but more importantly, I know that if I do have a problem in the future I can simply contact either John Boxshus or Derek Bachand and they will assist me with whatever my car needs may be. Lamoureux Ford does not sell a car and move on to the next sale. It is my experience that they are dedicated to making certain that their customers are repeat customers and the only way to do that is through honesty, dedication and superior service. I was so happy that Derek went above and beyond by driving with me to the local garage so I could get the car inspection completed (paid for by Lamoureux Ford!). I truly appreciated the overall experience in purchasing my vehicle. Thank you, John and Derek! Shout out to Peter! More