Lamoureux Ford
East Brookfield, MA
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2,149 Reviews of Lamoureux Ford
review of new car purchase at Lamoureux Ford Matt did a professional and thorough job. I was very impressed with Matt's low pressure and Knowledgeable approach and delivery. I will not hesitate Matt did a professional and thorough job. I was very impressed with Matt's low pressure and Knowledgeable approach and delivery. I will not hesitate to shop at Lamoureux Ford again, and will enthusiastically recommend others to this dealership More
GOOD BYE GM !!! Having been in buisness since 1942 we value the same principals we strive on honesty, integrity and great personal service !!! We have now found this Having been in buisness since 1942 we value the same principals we strive on honesty, integrity and great personal service !!! We have now found this in our new truck dealer. One call to Bob Pillsbury did it all. Having a chevy fan totaled in a bad wreck then finding out gm does not put air bags on passenger side of fleet vechiles was quite frightening !!! I called Bob he assured me thats not the case with FORD !!! We now are updating our fleet and Lamoureux Ford is our place. Saftey is our number one policy here at Marr Oil Heat Co.!!! Again thanks guys you are THE BEST !!!! More
May 7, 2014 The minute I walked into the dealership someone had come over to talk to me and see what I was looking for. I talked to Bob Parker, and he let me wal The minute I walked into the dealership someone had come over to talk to me and see what I was looking for. I talked to Bob Parker, and he let me walk around on my own with no pressure, and he didn't try to force me in any particular direction. He definitely worked hard to get me the best deal with the best possible rebates, and did it all with a smile. This was my first experience buying a car, and it was actually enjoyable! I'm very glad I chose to go to Lamoureux, and would buy another car there in a heartbeat. Amazing service, amazing employees. More
Learning all about our new Escape Matt Pillsbury was our "teacher" and he did a great job. Could answer all our questions and set the Nav and Sync up for us. Gave us a demo of how our Matt Pillsbury was our "teacher" and he did a great job. Could answer all our questions and set the Nav and Sync up for us. Gave us a demo of how our new car can parallel park itself, set up our favorite radio stations and paired our phones. He even took the old stickers from our Edge and put them on the Escape. Basically he showed us everything about the car inside and out. And the best part is we can go to him for a refresher course any time we like !! The paper work was easy also!!! We would highly recommend that our friends go to Lamoureux to buy a car and to be sure to ask for Bob and Matt. MA & David Lougee, satisfied customers ?? More
love my new car Great experience! The process was so easy and I got a fantastic new car. Highly recommended. Thank you so very much for all your help! Great experience! The process was so easy and I got a fantastic new car. Highly recommended. Thank you so very much for all your help! More
Another Wonderful Experience As repeat customers of both Lamoureux Ford and "Koko", we sailed through the process guided by Koko's friendly, knowledgeable, and clearly experienced As repeat customers of both Lamoureux Ford and "Koko", we sailed through the process guided by Koko's friendly, knowledgeable, and clearly experienced help. We have come to trust the people we've met there, especially Koko, and this particular purchase was no different. We started out just looking for information. Koko asked the right questions and had the right answers. And now Karen loves her new car. Another wonderful experience. Thank you Koko. More
Loving My New Car Purchase My husband and I visited several dealerships in search of a new car. Once we decided on a Ford purchase, we went to Lamoureux Ford. We had heard that My husband and I visited several dealerships in search of a new car. Once we decided on a Ford purchase, we went to Lamoureux Ford. We had heard that they had a terrific reputation for their customer service. We had also heard that they had a fantastic service department. We met with Bob Parker. He was very friendly, open and informative. He is a professional salesman without the high pressure attitude. I appreciated that he was patient with me since I had a difficult time deciding on color and options. After dealing with several different dealerships, we are happy with our decision of purchasing from Lamoureux Ford. We highly recommend Bob Parker and Lamoureux Ford for your next vehicle purchase. More
Not What I Was Expecting As is becoming more and more popular, I went shopping for a used car online. And why not? Going to a dealership is a hassle from start to finish. Norm As is becoming more and more popular, I went shopping for a used car online. And why not? Going to a dealership is a hassle from start to finish. Normally, almost immediately, I realize I am not there to buy a car. I am in a situation where I am going to have a car sold to me. Although I found the car I wanted, I realized I still had to do the rest at the car dealer who had the car. I decided to take a deep breath and dive in. I called the internet sales department. From this point on my experience was not what I expected. I talked to a man who was very personable and professional but not at all pushy. He was much more interested in finding out what I had to say and what my wants were than the usual script down loading. He asked me to pick a day and time to meet. When I arrived to look at the car the associate was ready, the car was ready, and I was the most important person in the world. He took time to answer my questions and let the car, and my interest in the car, make the sale. He asked if I wanted to take test drive. I figured I would be taking the usual 10 minute ride with a salesman talking and distracting me the whole time. Nope. He got a copy of my license, handed me the keys, and told me to go get to know the car for the next half hour or so. So I did. When I got back I wanted to take my time and really look it over, under, around, and through. All he said was take as much time as you need. When I was done he was easy to find and, once again, I became the most important person in the world. We talked. We discussed. We asked questions. Not once was I pressured to make a decision. Not once was I required to close the deal. After I told him I wanted the car he asked me a few questions. He put a proposal together. He was very clear and methodical in his explanation of the numbers. There were no fast numbers, no quick talk. The whole process was a positive experience. I never felt pressured and all of my negotiations and concerns were addressed to a mutually agreeable conclusion. When I returned a couple days later to close the deal the paperwork was flawless, the car was ready, and through the entire time I spent there I never felt like anything I saw, or heard, or experienced was less than genuine. It is a friendly small town dealership with a warm down home environment that is full of honesty, professionalism, experience, and knowhow that is plugged in to the big leagues. I would recommend this dealership to any friend, family member, or business associate. I have dealt with dealerships all over the lower 48. I can honestly say this company is a one of a kind experience, high in the top 2% of car sales organizations I have encountered. I really enjoyed sharing this. Thanks for taking time to read it. I hope you visit Lamoureux Ford. You will be glad you did. More
Buying a car Lamoureux Ford was the best experience I have ever had purchasing a vehicle. Derek Bachand was a joy to work with. He was not pushy or overbearing. H Lamoureux Ford was the best experience I have ever had purchasing a vehicle. Derek Bachand was a joy to work with. He was not pushy or overbearing. He knew about the car he was talking about and not just blowing smoke. Everyone we met at the dealership was very friendly. I would recommend this dealership to anyone looking to buy a car, new or used. More
New car purchase This is the second new car I have purchased from Lamoureux and both experiences have been hassle free. No high pressure sales pitch, no pushing you to This is the second new car I have purchased from Lamoureux and both experiences have been hassle free. No high pressure sales pitch, no pushing you to buy a higher price car, no playing with numbers for your trade-in. The owners of the company make sure you know who they are and want you to report any problems to them. They also have an excellent service department. More