
Lamoureux Ford
East Brookfield, MA
Filter Reviews by Keyword
By Type
2,175 Reviews of Lamoureux Ford
We have been purchasing vehicles from John Boxshus at Lamoureux Ford for many years. John ALWAYS takes the time to sit with us and find out what it is exactly we are looking for. Out of the 10 cars that Lamoureux Ford for many years. John ALWAYS takes the time to sit with us and find out what it is exactly we are looking for. Out of the 10 cars that we have purchased from John we have never had to settle for something that we didn't want whether it be the color of the vehicle or options that the vehicle had. The service department at Lamoureux Ford is very accommodating and quick to rectify any issues that we have had with any of our vehicles (which has been at a minimum). We will continue to buy/lease our vehicles at this dealership for years to come. Our family recommends this dealership to all our friends and family. More
The mark of a good salesman/woman is that he or she makes a great effort to be sure you are satisfied and happy with what they have sold you. We felt welcomed and well-served, as John extended himself to fa a great effort to be sure you are satisfied and happy with what they have sold you. We felt welcomed and well-served, as John extended himself to familiarize us with all the features of the car we had just purchased. More
This is the second car we have gotten from Derek and Lamoureux. Cannot say enough good things about Derek.very pleasant,easy to work with.very informative,and my wife and I both consider him a good frei Lamoureux. Cannot say enough good things about Derek.very pleasant,easy to work with.very informative,and my wife and I both consider him a good freind.John we have known for years,and was very helpful.Gary is good with paperwork and Peter was very helpful with the finances. More
Upon entering the dealer ship we were greeted with a friendly hello. Bob Pillsbury had arranged for us to meet with Marc Kokansky. Our total experience in working with the Lamoureux sales team was ver friendly hello. Bob Pillsbury had arranged for us to meet with Marc Kokansky. Our total experience in working with the Lamoureux sales team was very easy with no pressure. The two vehicles that we were considering (Escape & Edge) were ready for a test drive and all of the features/options/extended warrantee plans where thoroughly explained in detail. All of our questions were answered which made the final decision to purchase easy. The transaction in completing all of the paperwork was effortless and the car was ready for delivery as promised. Marc spent the better part of the morning going over all of the vehicle features at the time of delivery. More
This was the fourth ford I've factory ordered but the first time with this dealership. I was impressed by Bill's knowledge and straight forward approach to putting this deal together. I was pleasantly first time with this dealership. I was impressed by Bill's knowledge and straight forward approach to putting this deal together. I was pleasantly surprised by his efforts to get my new truck to me once it had arrived from the factory. It was the day before Thanksgiving and he made every effort to have the keys in my hands that same day. The staff at the dealership were friendly and helpful and I'd recommend others. More
Recently I decided to purchase a new truck. In the past I have only purchased Ford trucks. So, I went looking around to see if I would like a GMC more. After going to many dealers, including another Ford I have only purchased Ford trucks. So, I went looking around to see if I would like a GMC more. After going to many dealers, including another Ford dealer, I ended up back at Lamoureux's. Koko was great! He sat with me and worked with me to find the right truck for my needs. I feel that I received great service from Koko. He goes the extra mile all the time. He worked on the numbers and I think I got a great deal on my new F250. The team at Lamoureux's ensured that I was able to get my truck quickly even with having to get the plow, remote starter, mud flaps and vent shades put on first! Honestly, Lamoureux's has never let us down! My wife and I have been dealing with Lamoureux Ford since 1978 and we both plan on continuing to be good customers with them. Thank you to Koko and everyone at Lamoureux's for making my purchase such a pleasant experience! More
This is now the 4th time that I have done business with Lamoureux Ford and just like the last 3 times, it was an excellent experience. Derek was very friendly, professional and informative. I was looking a Lamoureux Ford and just like the last 3 times, it was an excellent experience. Derek was very friendly, professional and informative. I was looking at two trucks where he clearly explained the differences in both vehicles and let me test drive both of them. I was also provided a very detailed pricing breakdown for both vehicles, helping to make my decision much easier for me. There was absolutely no pressure whatsoever when I was deciding between the two and Derek never tried to sway me to purchase the more expensive vehicle with features I didn't need. When I was offered the extended warranty and other options (Gap Ins., Simoniz, etc.), Peter gave me a description of each feature and allowed me to think it over for a couple of days. All I had to do was either call or e-mail him and tell him what I was/wasn't interested in and he took it from there. Again, no pressure at all, which I was very happy with. Marc Lamoureux personally thanked me for coming in and for my business with them, which made the experience better. Derek, Peter, Marc and the rest of the people at Lamoureux Ford provide a very friendly, professional and, most importantly, NO PRESSURE experience. This is why I have been doing business with them since 2009 and when the time comes to trade in my wife's car, Lamoureux Ford will be the first, and only, place I go to. More
I gave the rating I did because my experience was the best car buying experience I have ever had. We initially went in just to test drive the vehicle with little to no intent to make a purchase. We tol best car buying experience I have ever had. We initially went in just to test drive the vehicle with little to no intent to make a purchase. We told Gary that we were really just test driving to see what types of vehicles we liked so when we were ready to purchase next fall we knew what we were looking for. Gary was no pressure, he told us that he would be available should we decide to make a purchase in the future and allowed us to walk away without any sales talk whatsoever; which is the reason we returned to purchase the vehicle that same day. I would highly recommend this dealership to anyone looking to purchase a car. More
As always Lamoureux Ford proved to be a great choice for purchasing commercial vehicles for my Electrical Contracting company. Years of doing business with them has never produced anything other than a posi purchasing commercial vehicles for my Electrical Contracting company. Years of doing business with them has never produced anything other than a positive experience. More
Our first experience with Lamoreux Ford was around 1988 or later, when we purchaced 3 vehicles at the same time. At the time, we dealt with Mark Lamoreux and his Dad, Lionel. With a lot of chatting, a pr or later, when we purchaced 3 vehicles at the same time. At the time, we dealt with Mark Lamoreux and his Dad, Lionel. With a lot of chatting, a price was agreed upon which we felt was very fair. Service has always been great. From that time on, we felt like part of the family. In 2008, my Mom passed away so I was 100 miles away from home every M thru F, helping to clean out her house. Three weeks later, my Uncle from Va. passed away & although I trusted my Windstar, I was feeling uncomfortable with making the round trip to Va for his funeral so decided to call Mark Lamoreux & told him the situation. They did not have any mini vans left, but immediately found a clean, used Freestar (still have it) for me. Because of having to be away, they did everything for me with just the telephone call so that when I had to leave to go to the funeral, the car was ready to go. My husband has a 2003 Ranger which is no longer safe to drive on the highways & we left the Freestar in Fl when coming home for the holidays (train) so I called Marc (Koko) & since he has been watching for a used, clean mini van to come in for close to a year, he informed me that one had just come in. Again, the car is perfect and they took care of everything so I had no headaches trying to get everything done myself. Whenever we enter the building, they continue to greet us like family which is a good feeling. We have also purchased our Rangers from them and our son does business with them also. I would recommend them to anyone. More