
Lamoureux Ford
East Brookfield, MA
Filter Reviews by Keyword
By Type
2,175 Reviews of Lamoureux Ford
This was one of the most enjoyable car buying experiences I've ever had. The staff is friendly, helpful, polite and highly professional. At no time did we feel pressured or like we were interfering with anyo I've ever had. The staff is friendly, helpful, polite and highly professional. At no time did we feel pressured or like we were interfering with anyone's day. From the receptionist when we walked in to the salesman who helped us for almost two hours to the finance manager and even the owner who made a point of coming over to welcome us and see if there was anything he could do to help us in our search. I would encourage everyone to start their car search here and you may not have to go anywhere else. More
My husband and I have been loyal customers of Lamoureux Ford for nearly ten years. Growing up I can remember my parents dreading car shopping, hating the hassle and the haggle that always took place. I how Ford for nearly ten years. Growing up I can remember my parents dreading car shopping, hating the hassle and the haggle that always took place. I however have never had such negative experiences, probably because I have only ever shopped for cars at Lamoureux Ford! My husband and I have bought pre-owned vehicles, and leased new cars and each and every purchase was equally positive. In fact we look forward to coming in and meeting with John Boxshus to discuss what we are looking for. We laugh and have such a great time. There is never any pressure, John wants to help us find the best deal and best fit car for our needs at the time. John and everyone at Lamoureux wants their customers to be happy with the cars they leave with. Our most recent purchase this past month was an early trade in of our leased Explorer. We loved the Explorer but we no longer loving the payment. We knew we could scale down to a smaller vehicle though we didn't love that idea either. We went in a few months prior to the end of our lease with the goal of a smaller payment, and if necessary a smaller car. We left with a much smaller payment in an F150! My husband was ecstatic, his dream car at an amazing payment! We did not have to compromise on room for the kids or style. I have to admit even I was happy driving away in the new truck! John Boxshus and everyone at Lamoureux make car shopping enjoyable! It's clear from when you first walk onto the lot that no one is there to sell you something you don't need or want. They all want you to leave with a great car and an affordable payment. We recommend them to all of our friends and family, you want a great deal go to Lamoureux Ford! More
The entire staff was great, from the initial contact via email, to the finance team, to the final sale by Guz. They also treated our son with great care, even sharing their pizza lunch with him. This wa email, to the finance team, to the final sale by Guz. They also treated our son with great care, even sharing their pizza lunch with him. This was truly a "no pressure" experience, and I also appreciated the fact that they stayed late on a Saturday to close our sale and never once did we feel rushed. I would highly recommend this dealership to others, particularly our sales associate Guz. Thanks again! P.S. We love the car, too. More
I was recommended to Lamoureux Ford by several friends. I was recommended to John Boxshus by 2 people I work with who recently purchased vehicles and have been doing business with John for years. I sat with was recommended to John Boxshus by 2 people I work with who recently purchased vehicles and have been doing business with John for years. I sat with John for approximately 2 hours, drove several Ford F-150's and was impressed not only with his knowledge of the truck but also with his laid back personality. I had previously visited another dealer and was turned off by the several calls I received and the pushy "buy now" attitude car dealers have come to be known for. I was never pressured into making a decision and because of that asked John to finalize the agreement. I was pleased with the price, the quick delivery, all the incentives, and when I picked up the new truck John spent another hour or so explaining all the new options and setting up the newer options that I was not accustomed to. I highly recommend John or any of the other professionals I met at Lamoureux Ford to anyone considering shopping for or buying a vehicle!! More
The salesperson (Don Gaudette) came out promptly to greet us when we were in the lot. Don listened carefully to my desires in a new car. I am 89 years old and had specific driver options that I wanted in the us when we were in the lot. Don listened carefully to my desires in a new car. I am 89 years old and had specific driver options that I wanted in the car. The car had to be ordered and Don kept me aware of progress with frequent telephone updates. When the care arrived, Don notified me and set up a time to pick the car up. On that visit Don was very thorough in explaining all the features of the car and the services offered by Ford. He also took the time to introduce different members of the dealership team including the Owner. Whenever Don talked to me he gave me his full attention with no outside interruptions which I greatly appreciated. More
I am only in my 20s and have never bought a "new-used" car before. I had an idea of what I wanted but was debating between Ford and Chevy since I've had both. Guz was great, he showed me the t "new-used" car before. I had an idea of what I wanted but was debating between Ford and Chevy since I've had both. Guz was great, he showed me the types of cars I was looking at and explained to me the difference between all of them. Then he went into detail of how the Ford Fusion and Focus compared to the Chevy Malibu and Cobalt. I decided to take a Fusion on a test drive. He explained in detail what all the buttons did on the steering wheel, the dashboard, how to adjust the seat, and then showed some of the "luxary" features. He was great! He did not push me into anything (like other salesman have done in the past) and really gave me time to decide and to explain any and all questions I have. I purchased a 2012 Ford Fusion and I absolutely love it. When I went to pick it up, Guz was on vacation (he told me this before I finalized the sale), so Gary was there when I picked the car up. He again went over all the buttons, and helped set up my SYNC feature for my phone, and explained how it all worked. It was great to have a refresher since it had been a week between when I picked it out and I picked it up. I left feeling like I knew exactly how to work everything in the car, something I have never had. I had a Chevy Impala before which I purchased at a private dealer and I had it for 3 years and did not know how to work anything. I have no buyers remorse and would definately recommend people to go to Lameroux if they are considering a Ford. More
Over the years we have purchased several cars from John Boxshus at Lamoureux Ford and have always been provided with the greatest service. John has always listened to our needs and wants for purchasing a Boxshus at Lamoureux Ford and have always been provided with the greatest service. John has always listened to our needs and wants for purchasing a vehicle and made sure that no question goes unanswered. His knowledge of the dealership and vehicles is outstanding. When going to Lamoureux, whether to purchase a vehicle or have the vehicle serviced, I am always greeted with friendly faces and the entire dealership makes you feel important to them. I ALWAYS recommend this dealership to friends, family and co-workers and will continue to do so! I LOVE my new car! More
I returned to LamFord after purchasing my previous vehicle 7 years ago from them. They are absolutely wonderful to work with, no pressure, and get the job done fairly and correctly. They worked to g vehicle 7 years ago from them. They are absolutely wonderful to work with, no pressure, and get the job done fairly and correctly. They worked to get me a vehicle within a week, that they did not have in stock and were very few of in New England. I will return again for any service, purchases, or questions. Most impressive, they answer email and calls often within the hour and are not your typical "car salesmen". It truly is, where "friends send their friends'. Both owners are heavily involved and I think everyone on staff in the building, including both father and son owners, stopped by to say hi while I was there. Highly recommended. More
Two years ago we bought a 2010 Focus from Bill. Recently we traded in the Focus and got a 2013 Ford F150 truck. Bill was our salesman both times. He is experienced, relaxed, honest, friendly, personable and we traded in the Focus and got a 2013 Ford F150 truck. Bill was our salesman both times. He is experienced, relaxed, honest, friendly, personable and our FAVORITE FORD SALESMAN!! We took test drives & discussed trade in amounts. He told us about truck options & we are adding a bed rug. Bill explained the vehicle features & set up the sync with us:). It was a fun experience working with Bill to purchase both vehicles and this is our go to dealership! The day we picked it up was my birthday, and he remembered this & decked out the truck with a balloon & a present! Bill called us a few days later to check things out with us; once again we are delighted with our new Ford! Thank you Bill, Doreen & David More