
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
I have never had such a car buying experience. Derek was informed and friendly the entire way. I never felt like I needed a shower to wash the slime off of me when leaving. That says enough but there was so informed and friendly the entire way. I never felt like I needed a shower to wash the slime off of me when leaving. That says enough but there was so much more I liked about this dealership. I'm 36 and this is my 5th car buying experience. I was ready to not feel taken advantage of. That "let me check with the sales manager" crap was getting pretty old. I saw Lamaroux had amazing reviews on here as well as other buyer rating sites. I drove passed 2 ford dealerships to get out here (1 hour drive) and it's been worth every drive. I had to order my car. Because it was a Ford ST (performance version of the regular car) it took months to build my car. During these months Derek kept in touch in an awesome, non slimy way. He already had the sale but he was as pumped on this car as I was. We would share videos we found on YouTube and he saved magazines that came across his desk for me. In short, I highly recommend Lamoureux and Derek for your next Ford purchase. I'm still blown away at how awesome they were to work with. I look forward to sending my friends and family their way. More
I would recommend this dealer LamerouxFord to my family and friends. My experience with John Boxshus was a very pleasant one, this is the third car I have purchased through him. He is always very helpful a and friends. My experience with John Boxshus was a very pleasant one, this is the third car I have purchased through him. He is always very helpful and friendly. More
Could not be happier with the service, Excellent! Fast friendly and no gimicks! Straight forward, no pressure sales. I recommend Lam Ford to anyone I know looking to purchase a new or used vehicle! friendly and no gimicks! Straight forward, no pressure sales. I recommend Lam Ford to anyone I know looking to purchase a new or used vehicle! More
Everyone was very nice and friendly. They took care of everything for me and showed me how everything works and told me to come back if I had a problem with any of it.. I went in on a Tuesday morning and everything for me and showed me how everything works and told me to come back if I had a problem with any of it.. I went in on a Tuesday morning and when I left everything was in motion ( I was approved for a loan), came back Thursday morning and everything was done and ready to go. I Thank Gary Pion and everybody else. More
Lamoureux Ford is great. Their employees are courteous and very knowledgeable. John was able to answer all my questions about my new vehicle, from all the paperwork, making sure I'm understanding it all. and very knowledgeable. John was able to answer all my questions about my new vehicle, from all the paperwork, making sure I'm understanding it all. Then we go to the car, and again John made sure I understood all of the inside of my new car, from the windows and dashboard, then onto the stereo, and a few other things, all awhile answering my questions. He was very patient and again, he made sure I'm happy about my new car. More
I was comparison shopping for a new truck and visited several dealerships in the area. Gary provided pricing including rebates and other incentives in a manner that was straight forward, where I felt li several dealerships in the area. Gary provided pricing including rebates and other incentives in a manner that was straight forward, where I felt like I wasn't being deceived or pressured. I continued to shop around and returned to the dealership several times with more questions which were always answered without pressure. After negotiating the best price possible I was sure I would get a very low trade in offer but was very pleased with the valuation and fair trade which I applied to the vehicle purchase. More
My husband and I have been owners of many Ford vehicles over the past 15/16 years all sold to us by Lamoureux Ford and our salesman Koko. Last May we decided to look at another dealership for other than a over the past 15/16 years all sold to us by Lamoureux Ford and our salesman Koko. Last May we decided to look at another dealership for other than a Ford. We were horrified by our experience with the salesman we encountered, the pressure to purchase was huge! When the salesman learned we were just in the beginning stages of looking for a new vehicle, and not purchasing that day, he left us just standing there on the dealership lot. We decided to give one more dealership a try. We knew the exact vehicle we wanted to test drive, so called ahead to make sure it would be available. We were informed our specific test drive would be waiting when we arrived. When arriving to test drive, of course the model we requested was not there, but guess what, the next model up was! Again the pressure to purchase was too much for us to handle... which is what brings me to this review! My husband did end up purchasing a vehicle, a 2012 Ford Fusion from Koko, Pressure Free!! I, myself , was recently 'toying' with the idea of trading in my 8yr old Ford Freestyle for the new 2013 Escape. I went to Lamoureux Ford 3 days in a row to test drive, talk to Koko, and contemplate my decision. During all of my trips to the dealership, everyone was friendly, they know you by your 1st name, the owner Mark even went out of his way to visit with me and make conversation, other than just CARS! Lamoureux is pressure free, I do believe I get the BEST deal possible, and Koko is the best! We dont believe we will 'stray' again, it was just too painful! Thanks Koko BTW, absolutely love my new red escape!!!:) Jayne S. More
My experience was amazing at this dealership. From the first time I walked in the door I was greated by friendly people who were pressure free. I would recommend this dealership to anyone looking for a ca first time I walked in the door I was greated by friendly people who were pressure free. I would recommend this dealership to anyone looking for a car. More
This was our fourth purchase at Lameroux Ford and we are once again thrilled with our new vehicle. From the service department to sales Lameroux goes above and beyond to help the customer and meet his/her once again thrilled with our new vehicle. From the service department to sales Lameroux goes above and beyond to help the customer and meet his/her vehicle needs. We have been Lameroux customers for 7 years and always go there first when we are in the market for a vehicle. John is a fantastic person to work with. His dedication and professionalism is what sets this dealership apart from the rest. We look forward to our continued relationship with Lameroux Ford. More
The salesman was very friendly, and very knowledgeable about every vehicle that I was interested in. He was helpful with answering all questions, but did fail to mention a couple large marks to exterior t about every vehicle that I was interested in. He was helpful with answering all questions, but did fail to mention a couple large marks to exterior that i didnt notice. The service dept was a bit unhelpful when it came to a few small things i was trying to get resolved prior to leaving the dealership. Which i was at the dealership two days in a row to get everything accomplished and they still couldnt get either thing done. This is my third vehicle from the salesman and i recomend him to everyone. I plan on buying more vehicles from him in the future. More