
Lamoureux Ford
East Brookfield, MA
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2,175 Reviews of Lamoureux Ford
Customer service I have now purchased two cars from Lamoureux Ford. Gary and the service team have been terrific and always helpful with selling and taking care of my I have now purchased two cars from Lamoureux Ford. Gary and the service team have been terrific and always helpful with selling and taking care of my cars needs. Didn't even bother to look elsewhere for this latest purchase. More
awesome I have been buying cars from Lamoureux Ford for years , and my family as well. The kindness and professionalism is awesome. I have never had any prob I have been buying cars from Lamoureux Ford for years , and my family as well. The kindness and professionalism is awesome. I have never had any problems with customer service or the service department. Over the years my family and myself has not just been a business relationship BUT most of all a FRIENDSHIP with the staff. Thanks so much for everything. Thanks Again Kelli Montiverdi More
Great service and honest sales staff. I was searching for a new SUV and I was stuck between a GMC Acadia from McGee in Charlton and a Ford Explorer from Lamoureux. Derek was honest and eas I was searching for a new SUV and I was stuck between a GMC Acadia from McGee in Charlton and a Ford Explorer from Lamoureux. Derek was honest and easy going. McGee was dishonest and rude from the start. Derek took the time with me to explain my new Explorer and he even researched rebates for me. Amazing service every time I went in and affordable prices. More
Family I bought my truck at the end of August. I have been so busy and I feel bad just getting to this review now but I guess better is late then never. I ha I bought my truck at the end of August. I have been so busy and I feel bad just getting to this review now but I guess better is late then never. I have to say hands down- the best experience I have ever had at a dealership. I have known Mark for my whole life and I must say it was so great that he was there throughout the process. It wasn't just because I know him though, no- I saw him working and talking with each customer like they were family. Let's not forget the helping hand of Matt Fox who not only cleaned up the running boards on my F150 for when I picked up but is easy to talk to and would prefer to get it right the first time then have to come back and fix a mistake later. I would also like to give a shout-out to Koko for helping me with my financing paperwork and letting me ask as many questions as I had. Overall, this is a fantastic place with fantastic people who truly treat their customers like family. I will always be a Lamoureux Ford customer! More
Respectful to the customer Made purchase of new truck. Also made another purchase earlier this year and very happy. Sales person gave us all the time we needed for test drive, Made purchase of new truck. Also made another purchase earlier this year and very happy. Sales person gave us all the time we needed for test drive, showed us additional trucks to make sure happy with choice. Did not try to steer in their direction to sell this or that. More
Great service. Easy experience. Purchased a used car. The salesman John Snelling was knowledgeable and helped me find the perfect car. The car has met all my expectations and the tra Purchased a used car. The salesman John Snelling was knowledgeable and helped me find the perfect car. The car has met all my expectations and the transaction was hassle free. The service with the transaction was fast and Mr. Snelling took care of all the paperwork. I would highly recommend Mr. Snelling and Lamoureux Ford. More
Great Place!!! Excellent service!!! This is my second purchase and each time it has been a great experience, there is nobody pushing you to buy and they do not play the sit and wait game This is my second purchase and each time it has been a great experience, there is nobody pushing you to buy and they do not play the sit and wait game when you are trying to make a deal with them. They work with you and the purchasing experience was quick and easy. Marc always takes the time to work with you and goes over and explains everything to you. More
No BS Marc was very clear and honest about rebates, add-ons and getting me to the price I wanted very quickly. Beat area dealer prices and service. Will b Marc was very clear and honest about rebates, add-ons and getting me to the price I wanted very quickly. Beat area dealer prices and service. Will be back for my next Ford! More
Excellent service as always Gary is knowledgeable and goes the extra mile to assure that we leave the dealership with a smile on our face!! He never disappoints us! He and the Gary is knowledgeable and goes the extra mile to assure that we leave the dealership with a smile on our face!! He never disappoints us! He and the entire staff at Lamoureux Ford are the reason we keep coming back!! More
very pleasant and friendly people to deal with We ordered a new suv and while it took longer than expected to get, through no fault of the dealership, the people were very pleasant to work with. I We ordered a new suv and while it took longer than expected to get, through no fault of the dealership, the people were very pleasant to work with. I was especially impressed to see the owners out and about meeting customers. More