
Lamoureux Ford
East Brookfield, MA
Filter Reviews by Keyword
By Type
2,175 Reviews of Lamoureux Ford
top notch best dealer in Mass. on 4//21/17 i just bought my third car from Lamoureux ford and from the same sales person Bill Thibaud. The sales and service is top notch.I have all on 4//21/17 i just bought my third car from Lamoureux ford and from the same sales person Bill Thibaud. The sales and service is top notch.I have all ways have had a great experience here. More
New Vehicle Buy- Prompt,attentative and timely in delivery of exact vehicle I was looking for-Knowledgeable Took appropriate amount of time to review features which Prompt,attentative and timely in delivery of exact vehicle I was looking for-Knowledgeable Took appropriate amount of time to review features which are many in these vehicles. I would recommend this dealer to a friend! More
Great Experience- easy transaction I work in Purchasing and bought an Escape for one of our VP's at the business I work for. Derek Bachand was our sales rep from Lamoureux and I have to I work in Purchasing and bought an Escape for one of our VP's at the business I work for. Derek Bachand was our sales rep from Lamoureux and I have to say that the entire transaction was extremely easy. He emailed me a quote and after we finalized the price he took care of registering the vehicle and delivered it to our door! Because we purchased an in-stock vehicle all this was accomplished in 3 days. More
Wonderful Experience. I had been to another Ford dealership a couple of years ago and found myself in a situation that I did not want to be in and could not find anyone to I had been to another Ford dealership a couple of years ago and found myself in a situation that I did not want to be in and could not find anyone to help me. After going to several dealerships, someone recommended Lamoureux Ford to me. When I got there, Bill Thibaud approached me to see if he could help me. I told him my story and how upset I was because things had not been explained right to be and didn't know what to do. I gave him all my paperwork and he explained how things worked and advised me to keep my car until May at which time he would help me. Well I ended up going back the beginning of April and hoped Bill would remember our conversation. Not only did he remember me and my situation but offered to take care of it right then and there. I think this is the first time a car salesman was not only true to his word but went above and beyond. Everyone at the dealership was very friendly and helpful. If you are looking to get a car, give Lamoureux and Bill a try. More
Comfort/at ease buying experience My brother was with me since this was the first time that I was buying a new car on my own since my husband passed away. But I really could have done My brother was with me since this was the first time that I was buying a new car on my own since my husband passed away. But I really could have done this on my own because KoKo explained everything so well and I certainly did not feel pressured into anything. If you want a very low-keyed, courteous, knowledgeable salesman, ask for KoKo. More
The entire sales staff made me feel very comfortable. The entire sales staff made a point to make my wife and I feel very comfortable. They answered any questions that we had and treated us very professi The entire sales staff made a point to make my wife and I feel very comfortable. They answered any questions that we had and treated us very professionally. Marc Kokansky as well as Mr. Lamoureux thanked us for giving them the opportunity to be of service to us. It was a pleasant, no pressure experience! More
Great Buying Experience We have been looking for the right car for our family and while we drove by one day we noticed it. It was of course a Sunday so we had to wait until We have been looking for the right car for our family and while we drove by one day we noticed it. It was of course a Sunday so we had to wait until they opened on Monday to test drive it and check it out. The salesperson, Bob Parker, was courteous, knowledgeable, and helpful with any questions or concerns we had about the vehicle. It was comforting that we were able to take the vehicle for a test drive without the awkwardness of having to drive with someone else in a passenger seat. We had a few questions, which the service manager was able to also answer and we decided to purchase our 'dream car'. The paperwork was stress-less and Peter who helped with the finalization of the paperwork was delightful to speak with and very informative with a sense of ease in helping us navigate through the different signatures and paperwork, and within 24 hours we were driving off in our new vehicle. We had a great experience and would highly recommend the company and Bob. Thank you all again. More
Low stress/no pressure buying experience I have been a customer at Lamoureux Ford for many years with business vehicles but this was my first experience buying a personal vehicle. Koko patien I have been a customer at Lamoureux Ford for many years with business vehicles but this was my first experience buying a personal vehicle. Koko patiently helped me explore the options available and compare with another used car dealer I had visited. There was no pressure but he worked with me to come up with what I needed. The rest of the process was a breeze and I picked up my new truck in 3 days. Koko and Mark Lamoureux are the best! More
Trading in car I went to trade in my 2012 for a 2017 and they were wonderful. By far the best dealership and the only one I would chose I went to trade in my 2012 for a 2017 and they were wonderful. By far the best dealership and the only one I would chose More
Awesome Customer Service I went there to purchase a vehicle and they were wonderful. This was the best experence I have ever had at a dealership. Lamoureux Ford is the only on I went there to purchase a vehicle and they were wonderful. This was the best experence I have ever had at a dealership. Lamoureux Ford is the only one to choose. More