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Lancaster Dodge Ram FIAT - Service Center

Lancaster, PA

4.7
183 Reviews

183 Reviews of Lancaster Dodge Ram FIAT - Service Center

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June 07, 2023

Excellent service, service reps always pleasant and ready to help with any issues on my vehicle More

by dynahemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girls from service
Jun 07, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for taking the time to leave such a wonderful review! We appreciate and value your business.

May 28, 2023

Professional staff, reasonable service prices. Communicated well, and was able to service my vehicle in an appropriate timeframe. More

by Dominick.manusos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Garlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business.

May 27, 2023

Very nice and friendly to me. They answered any questions I had. Very helpful and knowledgeable about the car I picked. More

by Nangel1556
Recommend Dealer
Yes
Employees Worked With
Nick DeLarso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Garlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate and value your business.

May 23, 2023

This is a very accommodating dealership. They keep you informed what is going on with your vehicle. Staff very helpful. More

by SANGELBIRD2h
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
May 23, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate and value your business.

May 21, 2023

Service is always spot on with time overall service 👌 people are always welcoming and polite 😀 👍 More

by cdjmshireman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts depth, service department
May 22, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate your business.

May 15, 2023

The management here really tries, I can see that, but overall it wasn't a great experience. There were a lot of delays, my vehicle was returned to me muddy with some slight body damage and 2 tires were p More

by HANCOCK.KAE
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Garlinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for taking to time to review our performance. It allows us to improve by addressing these issues. We are struggling with parts distribution and delays are sometimes inevitable and we do apologize for any inconvenience it has caused. We did verify the tires were installed correctly as they are unidirectional tires. Please accept our sincerest apologies for receiving your vehicle back in the condition you did. There is no excuse and this has been addressed. We appreciate and value your business. Dean Pugliese, GM

May 13, 2023

Great people to deal with, can say this was the easiest vehicle we have ever purchased. All the paperwork was ready to process and we had no hidden fees at the end. I have already recommend the team to a More

by rblack213
Recommend Dealer
Yes
Employees Worked With
Dean Pugliese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Lancaster Dodge Ram FIAT responded

We value your business and your trust! It was a pleasure helping you with your automotive need, thank you!.

May 12, 2023

Very friendly and easy to work with. They go above and beyond! No Thank you More

by NHELMICK18@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Kristie and Terri
May 12, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We value and appreciate your business!

May 12, 2023

No No No no no no no No no no no no no no No More

by dandiller
Recommend Dealer
Yes
Employees Worked With
Several people
May 12, 2023

Dennis and the parts dept was great 👍 my dodge ram 2500 runs great!!!I will yell my friends More

by Gloverlktb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Garlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Lancaster Dodge Ram FIAT responded

Thank you for your review! We appreciate your business!

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