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Lancaster Hyundai

East Petersburg, PA

4.7
856 Reviews

5260 Main Street

East Petersburg, PA

17520

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856 Reviews of Lancaster Hyundai

June 24, 2023

I was very pleased with my service at Hyundai today. I had 2 important recalls done, inspection and and an oil change at no charge. They also found an item that needed a part replaced at a future date. More

by margyjc4u
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David
Jun 26, 2023 -

Lancaster Hyundai responded

We're so glad to hear that you had a positive experience with us, and we appreciate your kind words! Our team at Lancaster Hyundai always strives to provide excellent service and keep our customers informed every step of the way. Thank you for choosing us, and we look forward to assisting you again in the future. Have a fantastic day!

June 22, 2023

Great service. So easy to buy a car here. I have bought 3 or 4 here. More

by deppiel217
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
Jun 23, 2023 -

Lancaster Hyundai responded

We're so proud to have earned your business! We are glad you felt confident returning for so many car purchases and look forward to so many more in the future! Thank you so much! - Lancaster Hyundai

June 07, 2023

Mike took care of me when I walked in for my appointment. Extremely polite and helpful. More

by andersonrichard7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service. Fantastic.
Jun 08, 2023 -

Lancaster Hyundai responded

We're happy to hear Mike took excellent care of you during your recent visit here at Lancaster Hyundai! Thank you for your business and we'll see you next time!

June 06, 2023

Friendly Staff, Excellent Service! Easy to schedule an appointment online! I don’t trust anyone else with my car! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department!!!
Jun 07, 2023 -

Lancaster Hyundai responded

Bill, We're happy your experience of scheduling and servicing your vehicle was so easy! Thank you for rating Lancaster Hyundai five stars!

Jun 10, 2023 -

Bill responded

Can’t say anything bad about the place, trust me if there was I would say it! Great dealership!!! Top notch!!!👍

May 25, 2023

Our Elantra was brought in for warranty oil leak repairs. They fixed some leaks but there was still a major component leak present. After emailing the service manager, he was unwilling to help fix t More

by Dacota B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Roberts
May 26, 2023 -

Lancaster Hyundai responded

Thank you for reaching out, Dacota. We are sorry for your continued frustration through several conversations and recognize that not all situations will be agreed upon by both parties. Best wishes.

May 17, 2023

First time using this facility after receiving notification from Hyundai on a service to undercoat body of car. Due to a misunderstanding on both of our communications a yearly inspection was co More

by kjthomp71
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David
May 18, 2023 -

Lancaster Hyundai responded

Thank you for taking the time to share your review. We apologize that the inspection was completed without you knowing, but are glad that our team handled the situation accordingly. We appreciate you as a customer and look forward to working with you in the future.

May 17, 2023

This dealership is located in a good location. Every in the facility are hard working and kind and are very good in communication More

by siddhi.adhikari100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michel
May 18, 2023 -

Lancaster Hyundai responded

Thank you for sharing your review! We appreciate your honest feedback and look forward to seeing you next time, Siddhi! -Lancaster Hyundai

May 11, 2023

Rick provided great communication & service. He worked with me to get me the best deal possible! More

by chrisheiner024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick
May 15, 2023 -

Lancaster Hyundai responded

Hi Chris, We're happy Rick and the team made the experience of buying your vehicle so great! We hope you come to visit us again soon! Thank you so much! - Lancaster Hyundai

May 06, 2023

Quick and efficient with great customer service people. Understand the request and take care of it. More

by Mares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch name
May 09, 2023 -

Lancaster Hyundai responded

It's great to know we've helped you feel taken care of here at Lancaster Hyundai, Mares! Thank you for being our customer!

May 03, 2023

It was excellent service! ! Wonderful experience at Lancaster Hyundai. I bought my first car with them and definitely not last one. Awesome teamwork as well. I would definitely More

by Adrianlg18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Horst
May 05, 2023 -

Lancaster Hyundai responded

We appreciate you choosing Lancaster Hyundai for your first car purchase and taking the time to share your wonderful experience with us! Thank you for recommending our dealership to friends and family. Drive safely in your new car, and we'll see you soon for any future needs!

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