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Lancaster Hyundai

East Petersburg, PA

4.7
854 Reviews

5260 Main Street

East Petersburg, PA

17520

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854 Reviews of Lancaster Hyundai

November 15, 2022

Excellent and professional staff. Zack is the best! Thanks very much for a great experience More

by stephen.lupoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zac Horst
Nov 15, 2022 -

stephen.lupoli responded

Jac was the best!

Nov 16, 2022 -

Lancaster Hyundai responded

Thank you for the kind feedback, Stephen - Zac & the team will be so happy to hear it! We appreciate your business and hope to see you again next time here at Lancaster Hyundai!

November 08, 2022

It was a very positive experience. The staff was friendly and very knowledgeable and made our purchase easy. More

by Danreed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Vincent
Nov 09, 2022 -

Lancaster Hyundai responded

We're glad our team helped make this purchase so easy for you! Thank you for being a Lancaster Hyundai customer!

November 07, 2022

Arrived for my appointment. Checked me in and made my way to the Customer Service lounge. Asked for an estimate for new tires. Service tech came back and said that no new tires More

by Satisfied Sonata Owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle Weaver and (pardon me) sweet white haired lady.
Nov 08, 2022 -

Lancaster Hyundai responded

Thank you for taking the time to leave your wonderful five-star review for our service team! We're so glad our customer lounge provided some treats for you to enjoy during your wait and we appreciate you being part of our family! We'll see you next time at Lancaster Hyundai!

November 05, 2022

Very welcoming, helpful and knowledgeable Great experience overall. Zac was extremely friendly, explained all of the options, and helped me find the car I was looking for. More

by Trish.greising
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Horst
Nov 08, 2022 -

Lancaster Hyundai responded

Thank you for visiting Lancaster Hyundai, Trish! We're so glad Zac had the opportunity to assist you and we hope you enjoy the new vehicle. Take care and please don't hesitate to reach out if we can be of service again in the future!

November 03, 2022

Service was quick and courteous. The free car wash was great as I was in desperate need of a clean car. More

by adampjbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 03, 2022 -

Lancaster Hyundai responded

We're so glad we could help, Adam! Our service team appreciates you leaving us this great review and looks forward to assisting you again! Thank you! - Lancaster Hyundai

October 25, 2022

Steven was very thorough in his explanation of what was going on , there was unforeseen problems that arose with each step of this process ultimately there was no charge for some of the parts which was a t More

by Tsavo_37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fasnacht
Oct 27, 2022 -

Lancaster Hyundai responded

Thank you for the wonderful review! We're happy to hear Steven took excellent care of you during your visit and we'll be sure to let him know how much you appreciate his dedicated service. Thanks for visiting Lancaster Hyundai and please don't hesitate to reach out if we can be of assistance again in the future!

October 21, 2022

Service manager was very professional and took care of my repair and had my scheduled maintenance done at the same time saving me time and money. She is the best. More

by Fmstewart52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerri
Oct 24, 2022 -

Lancaster Hyundai responded

Thank you for sharing your honest review. We appreciate your kind words and look forward to seeing you next time! -Lancaster Hyundai

Oct 24, 2022 -

Fmstewart52 responded

Jerri has been great. Thank you for seeing to my needs. Frank

October 18, 2022

The service I received was excellent. The only issue was that my oil card was missing. This oil change would qualify me for a free one next time. I spoke with Steve, who assured me that m More

by Alisonp0915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Connor
Oct 18, 2022 -

Lancaster Hyundai responded

Hi Alison, thank you for your review! We appreciate your business and will promise a free oil change next time! -Lancaster Hyundai

Oct 18, 2022 -

Alisonp0915 responded

And this is why I have been a loyal customer since 2010! I will be a Hyundai driver for life! ♡

October 18, 2022

Chris was great! Gave us undivided attention ! He knew his vehicles! Felt like we knew him for years More

by rtshank83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bragg
Oct 19, 2022 -

Lancaster Hyundai responded

Thank you for your review! We're so happy that Chris earned your recommendation! We look forward to seeing you next time at Lancaster Hyundai!

October 15, 2022

I love Jerri in the service dept. Excellent customer service, always attentive to your concerns. More

by runnergrl52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerri
Oct 17, 2022 -

Lancaster Hyundai responded

Thank you for your review! We look forward to sharing this review with Jerri! -Lancaster Hyundai

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