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Lancaster Hyundai

East Petersburg, PA

4.7
849 Reviews

5260 Main Street

East Petersburg, PA

17520

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849 Reviews of Lancaster Hyundai

March 16, 2022

Very quick and efficient service. The service advisor,Michael Kilgore, was very informative and helpful at my service . More

by maxgampi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kilgore
Mar 16, 2022 -

Lancaster Hyundai responded

Thank you for giving us the opportunity to serve you! We appreciate your kind comments about our team and hope to see you again next time here at Lancaster Hyundai!

March 12, 2022

The staff is always friendly and welcoming. The facility is always very clean. Everyone keeps me up to date with the status of my service and honors my requests when I don't want something do More

by candacecooper88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle
Mar 14, 2022 -

Lancaster Hyundai responded

This is great to hear, Candace! Thank you for trusting the Lancaster Hyundai team to provide five-star care with each visit! We look forward to seeing you next time!

March 09, 2022

Excellent service. Performed Pa State Insp. Oil change & Tire rotation. Completed in 1 hour. Highly recommend! More

by Golfswig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees were professional and courteous.
Mar 09, 2022 -

Lancaster Hyundai responded

Thank you for visiting us here at Lancaster Hyundai! We appreciate your kind review and hope we have the opportunity to serve you again in the future!

March 03, 2022

While the Dealership, per se, is excellent -- the service department is (at best) highly confused and disorganized. Twice in a row, they have tried to deny my free scheduled maintenance. Whether this is beca More

by Robert Fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Mar 04, 2022 -

Lancaster Hyundai responded

Thank you for reaching out, Robert. I'm sorry to hear we haven't left you with a better impression of our service department and will make sure this feedback gets addressed with our team. I hope you'll give us the opportunity to serve you better in the future. Thanks again and please don't hesitate to reach out directly if you have any additional questions or concerns. Mark Roberts - Service Manager - 717-569-6467 x1100

March 02, 2022

The dealership was very clean and the technicians were very friendly and helpful. The work was done in a timely manner. All paperwork was completed. The State inspection was easy to follow and easy to re More

by jtryno26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrie-weaver
Mar 03, 2022 -

Lancaster Hyundai responded

Thank you for leaving our team the great feedback and a five-star rating! We look forward to seeing you again at Lancaster Hyundai!

Mar 03, 2022 -

jtryno26 responded

Continue to do the good work you have been doing

March 01, 2022

Sales rep Zac was very professional and honest with the information that he provided. Very pleased with the courtesy the dealership showed us More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac Horst, Doug(financial)
Mar 02, 2022 -

Lancaster Hyundai responded

Thank you, Rich! Zac and the Lancaster Hyundai team are glad to hear it!

February 26, 2022

Very professional friendly people. It is a friendly atmosphere with drinks and snacks available while waiting. Your vehicle is always finished in a timely matter. I highly recommend th More

by Michelle Nordsick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Mar 01, 2022 -

Lancaster Hyundai responded

You're most welcome, Michelle, and thank you for trusting in our Lancaster Hyundai's service department! We do what we can to make the experience seamless and comfortable. Thank you for your support!

February 24, 2022

Quick, friendly service. Went in for my 7,000 mi inspection they had me in and out. Had a few questions about the blue link and they were also able to help me with that. My n More

by minnneyL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Feb 24, 2022 -

Lancaster Hyundai responded

Thank you for sharing your happiness with our team at Lancaster Hyundai! We hope you enjoy your new Hyundai! -Lancaster Hyundai

February 23, 2022

I had agreat experience like always for the last 4 years almost 5 that i bought my santa fe new,clean place friendly place ,the staff very caring. More

by Piculin1958
Recommend Dealer
Yes
Employees Worked With
The front office people very friendly and the people working on the car too.
Feb 24, 2022 -

Lancaster Hyundai responded

We appreciate your business over the last 4 years! We hope you enjoy your new Hyundai Santa Fe!

Feb 24, 2022 -

Piculin1958 responded

Thank yous i am happy with my Santa fe and your services!

February 16, 2022

My car was service an inspected on time an did not have to wait very long . The staff was very good in taking care of me an my Vehicle . This is my fourth Hyundai an I am very Satisfied. More

by Wrightmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 18, 2022 -

Lancaster Hyundai responded

Thank you for visiting us here at Lancaster Hyundai! We're happy to hear our team took great care of you & your vehicle and we hope to see you again next time!

Feb 19, 2022 -

Wrightmm responded

Thank you an keep up the good work see ya next maintenance appointment.Now that I am 65 this is the last car I will be owning . We are very satisfied .

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