Lancaster Hyundai

This is a difficult time to be a car buyer due to the scarcity of vehicles. However, in spite of this, Zach and the team at Lancaster Hyundai created an excellent buying experience. Pricing was fair, ca scarcity of vehicles. However, in spite of this, Zach and the team at Lancaster Hyundai created an excellent buying experience. Pricing was fair, call backs and answers to questions were prompt. This is the second car our family has purchased from Hyundai thru Zach, and we would strongly recommend them to others. More

My experience was less than ideal. I have a certified preowned car that I bought from lancaster Hyundai. The engine started knocking. My car was to be covered under the 10 year 100,000 mile warranty. I s preowned car that I bought from lancaster Hyundai. The engine started knocking. My car was to be covered under the 10 year 100,000 mile warranty. I spent almost 2 months without a car waiting for it to be fixed. Initially we were told it wasn’t necessarily going to be covered because we didn’t have all the oil changes at the dealership. They said they had no loaners for us and could not help us with a rental either. We finally got approval and it included 10 days of rental at $35/day. No car for a week shy of two months and 10 days only of a rental that we will have to submit paperwork for reimbursement that could take up to 120 days. The service person in charge said well I have 45 other engines I’m dealing with and there are a lot of people in your situation. How is this ok??? How do you expect people to go without transportation for almost 2 months and only give the 10 days of reimbursement. I felt they lacked compassion or any sense of urgency. I will never buy a car from them again. More

So far has been great comparing with others we have dealt with in the last few years. with in the last few years. More

Very friendly. Service department was very efficient and helpful. Waiting area very comfortable and neat. helpful. Waiting area very comfortable and neat. More

Oil change, service, Software update for recall 966. Took the car in right on time and finished it in just under two hours. As always courteous friendly people and a job well done. the car in right on time and finished it in just under two hours. As always courteous friendly people and a job well done. More

Best Hyundai Dealership for Service we have ever been to and will keep going back over and over again! and will keep going back over and over again! More

Good service. The facility was clean. The staff was friendly. Service advisor was punctual and polite. friendly. Service advisor was punctual and polite. More

Great service. Friendly personnel. I have been going there for several years. Always the same. there for several years. Always the same. More

Fast, quality service with helpful staff and nice waiting area. Full explanation provided of my vehicle's needs area. Full explanation provided of my vehicle's needs More