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Lancaster Hyundai

East Petersburg, PA

4.7
851 Reviews

5260 Main Street

East Petersburg, PA

17520

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851 Reviews of Lancaster Hyundai

August 28, 2021

The problem is there was no problem at all ty More

by Knappj4678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Aug 30, 2021 -

Lancaster Hyundai responded

We're happy we could provide this level of care to you! Thanks for the five-star review! - Lancaster Hyundai

August 28, 2021

Awesome buying experience! Very satisfied from start to finish! We would definitely recommend this dealership to others. We live in Carlisle so it was worth the trip!! More

by debbiedicker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We worked with Matt and Vince. Both were very knowledgeable and professional!
Aug 31, 2021 -

Lancaster Hyundai responded

Thank you for visiting us here at Lancaster Hyundai! We're so glad to hear our team made your experience worth the trip from Carlisle and we hope we have the opportunity to work with you again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can do for you!

August 26, 2021

Steve was very friendly and most helpful as was the rest of the staff thank you for the car wash after the service. It was great! More

by ccnemec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 26, 2021 -

Lancaster Hyundai responded

Thank you for taking the time to review your recent visit with us! We're glad to hear you enjoyed working with Steve and the rest of the team here at Lancaster Hyundai and we hope to see you again next time!

August 24, 2021

Charged for an engine air filter dispite not requesting it( due at 180000 miles, service done at 165000). Replacing air filter not part of requested services to be done to vehicle at 165000 miles. More

by campervan2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle.
Aug 24, 2021 -

Lancaster Hyundai responded

We understand your frustration and are interested in hearing more. Please contact us to discuss this in more detail. Thank you, Mark Roberts - Service Manager - 717-569-6467 x1100

Aug 25, 2021 -

campervan2000 responded

I left a voice mail on August 25th at 2:48pm. I look forward to hearing from you.

August 24, 2021

I Always receive good fast service, with a smile and a clean waiting room, free water. More

by Ellen Weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Aug 26, 2021 -

Lancaster Hyundai responded

We're glad we could provide a comfortable place for you to wait, Ellen! Thank you for leaving Lancaster Hyundai your five-star review! See you next time!

August 21, 2021

Jerry was great! Made it fast and easy! She’s a rockstar! More

by Kim.Bangert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Weaver
Aug 23, 2021 -

Lancaster Hyundai responded

We're happy to hear Jerry helped you have a five-star experience, Kim! We appreciate your business and review! Thanks! - Lancaster Hyundai

August 20, 2021

I had an amazing experience there. All employees are very polite and they make sure you feel welcome More

by Bruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 20, 2021 -

Lancaster Hyundai responded

Thanks for letting the Lancaster Hyundai team show you a five-star experience, Bruno! We're so glad to have you as a customer!

August 18, 2021

I’m always pleased with everything you guys do. I like how everybody is so pleasant.When I bought a car there they gave me a great deal and treated me sir that’s why I like coming back. More

by Clfjr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everybody did a great job
Aug 18, 2021 -

Lancaster Hyundai responded

Thank you so much! We are so happy to hear that your time at Lancaster Hyundai was so pleasant!

August 11, 2021

I took my Santa Fe to Lancaster Hyundai tonight for what I took my Santa Fe to Lancaster Hyundai tonight for what I thought was going to be just a routine oil change. Steven, the service advisor, came to t More

by jodyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fasnacht
Aug 11, 2021 -

Lancaster Hyundai responded

Your review has made our day, Jody! Thank you for letting Steven and the Lancaster Hyundai team know we've made your service visit so easy! We look forward to seeing you and your Santa Fe for your next routine appointment!

August 11, 2021

Everyone there is nice and helpful. Explain thing clearly when work needs to done to the vehicle. More

by amandamorales70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 11, 2021 -

Lancaster Hyundai responded

Thank you for your confidence in Lancaster Hyundai, and for your business. We are thankful to have you as a customer.

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