Back

Lancaster Hyundai

East Petersburg, PA

4.7
860 Reviews

5260 Main Street

East Petersburg, PA

17520

Directions

By Type

860 Reviews of Lancaster Hyundai

July 30, 2021

Very pleased with service. I thought my problem would be hard to diagnose but it was handled very well. And guickly. Will continue to use this dealership More

by maryjoferesten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle Weaver
Jul 30, 2021 -

Lancaster Hyundai responded

We're glad we could get that handled for you! Thanks for giving the Lancaster Hyundai team a chance to provide five-star care! We look forward to seeing you next time!

July 30, 2021

Fantastic experience all around. Steven and crew kept me Fantastic experience all around. Steven and crew kept me informed of all work. Everything was done professionally and on time! Great job by all con More

by Cmday434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and Matt
Aug 02, 2021 -

Lancaster Hyundai responded

We really appreciate you taking the time to leave Steven and the Lancaster Hyundai team this awesome review, thank you!

July 30, 2021

Everyone at this dealership is friendly,courteous, knowledgeable. They take the time be certain you are well informed on your auto's condition. To give you the best performance. No hassling for extras More

by Chancie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fausnacht, Mark ROBERTS
Jul 30, 2021 -

Lancaster Hyundai responded

Chancie, This review means more to our team than you know! Thank you for being a loyal Lancaster Hyundai customer! We'll see you at your next appointment!

July 29, 2021

The staff at the service center was above and beyond then expected. Everything I need done was fast and clean. Thank you for the great work. More

by Jetcat1132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 29, 2021 -

Lancaster Hyundai responded

It was our pleasure to serve you! Thanks for the great review and we'll see you next time here at Lancaster Hyundai!

July 28, 2021

Always polite and fast service. Made my new car experience a pleasure. Even after the purchase they continued to be professional and polite. The facility is clean and easy to navigate. More

by Cyberphule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 28, 2021 -

Lancaster Hyundai responded

We're so happy to hear it! Thank you for leaving us your awesome five-star rating and positive feedback! We hope you come back for your next service!

July 24, 2021

Took care of my car for a recall wait exact the time they said.Clear for the things I need to get fix in my car. More

by Ochy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 27, 2021 -

Lancaster Hyundai responded

Thank you for the wonderful review! We appreciate you coming to visit us here at Lancaster Hyundai and hope to see you again in the future!

July 22, 2021

Received excellent and timely service, Technician did only what was required. I appreciated his help in keeping down the cost. The gentleman handling the checkout was courteous and friendly. The cashi More

by mtaylor944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Fasnacht, Brodie Dewey
Jul 22, 2021 -

Lancaster Hyundai responded

Thank you so much! We're glad to hear it! – Lancaster Hyundai

July 22, 2021

Steven was very nice and helpful. He answered all my questions and resolved all my issues. I look forward to returning for service in the future. More

by littlenut91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 23, 2021 -

Lancaster Hyundai responded

Our team will be so glad to hear they've made this a great experience for you! Thank you so much for taking the time to leave us your five-star feedback! - Lancaster Hyundai

July 15, 2021

Horrible customer service from service area. Horrible job done on a brand new car. Looks like they just put white out over marks.recall on car I didn’t know about. Spoke with assistant manager who was helpfu More

by kJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Male customer service rep in service department was very very rude, did not give full details and lied . Will not recommend to others
Jul 26, 2021 -

Lancaster Hyundai responded

Thank you for your feedback, Kaila. We apologize for not meeting your expectations. It sounds like we have already been in touch about this, we look forward to working toward a solution.

Jul 26, 2021 -

kJ responded

We were in contact and the assistant manager was horrible this time around. Acted completely different to me when I was by myself then when I was there with a male when I was there with my dad he agreed it was a horrible job and that it would be taken care of at no charge. I went in to meet with him and he Did not help fix problem when I went in he completely blew me off saying there was nothing anyone can do about it and that I should be greatful I wasn’t charged anything for their mess up! And then tried to charge me $1000 for their mistakes. Pitiful place I will no longer be going to Lancaster Hyundai I will drive to a different location.

July 12, 2021

Steve was great to work with. Fit us in before leaving to go out of town and provided great service! Staff was courteous and professional More

by EMitchell23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 12, 2021 -

Lancaster Hyundai responded

We're happy to hear it! Thank you for the glowing five-star review! See you next time! - Lancaster Hyundai

...
47
...