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Lancaster Hyundai

East Petersburg, PA

4.7
919 Reviews

5260 Main Street

East Petersburg, PA

17520

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919 Reviews of Lancaster Hyundai

November 07, 2021

Very courteous and professional and staff is always very friendly every time I go there for service More

by Slbitts1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the service guy name sorry
Nov 09, 2021 -

Lancaster Hyundai responded

Thank you for these kind comments about our team! It's always a pleasure having you visit us here at Lancaster Hyundai and we look forward to the next one!

November 05, 2021

Treated with courtesy and respect. Everything was easy, from check-in to pickup. Good job all around. More

by qhn4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fasnacht
Nov 05, 2021 -

Lancaster Hyundai responded

Thank you for taking the time to share this positive feedback! It was a pleasure having you visit us here at Lancaster Hyundai and we hope to see you again in the future!

November 04, 2021

I was simply getting an oil change, but like always, they tell me how filthy my engine or cabin filter is. I’m not sure how many engine filters a 2016 car needs in a year’s time especially considering low mi More

by Taruth101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jere
Nov 08, 2021 -

Lancaster Hyundai responded

Thank you for the review and feedback. If you have any questions about the services we recommend or perform, please feel free to contact me directly. Thanks again, Mark Roberts - Service Manager - 717-569-6467 x1100

October 29, 2021

Excellent and friendly experience. Service technician called and explained every detail of my vehicles service. More

by Warren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 01, 2021 -

Lancaster Hyundai responded

Thank you for your wonderful feedback, Warren! It was a pleasure having you visit us here at Lancaster Hyundai and we hope to see you again next time!

October 29, 2021

Multiple interactions with dealer including leasing, sale and service. Always professional - providing excellent friendly service! More

by Frank
Recommend Dealer
Yes
Employees Worked With
Doug and Matt.
Oct 29, 2021 -

Lancaster Hyundai responded

Thank you for the amazing feedback, Frank! -Lancaster Hyundai

October 25, 2021

Good dealership, service people are very friendly and helpful. For the conditions this world is in, they all do a good job. More

by Lmljmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 25, 2021 -

Lmljmiller responded

Professional, Prompt and Courteous Customer Care...Thank You To The Staff at Lancaster Hyundai!

October 24, 2021

Customer Service was excellent. I Would recommend this location to others. Service was quick and professional. More

by Bev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sterner
Oct 26, 2021 -

Lancaster Hyundai responded

Thank you, Bev! We appreciate your shoutout to the Lancaster Hyundai team!

October 22, 2021

We have 2 Hyundai Santa Fe SUVs anda Sonata receiving We have 2 Hyundai Santa Fe SUVs and a Sonata receiving outstanding ‘buying experiences’ and ‘fantastic mechanical service’ to the point that mechanic More

by erskal@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Jeri (Service) + Kyle (Sales)
Oct 22, 2021 -

Lancaster Hyundai responded

Thank you for the five-star review, Eric! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Lancaster Hyundai

October 21, 2021

Great team Everything went great 2nd car bought here VERY happy Matt Thanks would highly recommend To bad they don’t have more selection More

by Avalanche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 21, 2021 -

Lancaster Hyundai responded

We are so happy to hear that you had such a great time working with our team at Lancaster Hyundai! Thank you for your kind words, and we hope to have a wider selection soon.

October 20, 2021

Overall Jerrielle was great. Was disappointed that I was charged for a rotation of tires when I declined it since it was performed last time. When I was asked by the lady checking me out, she was snippy abo More

by lace3736
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle
Oct 20, 2021 -

Lancaster Hyundai responded

I'm sorry to hear that you left with this impression. I would like the opportunity to discuss this situation further to prevent it from happening again. Please reach out at your earliest convenience. Thanks, Mark Roberts - Service Manager - 717-569-6467 x1100

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