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Lancaster Hyundai

East Petersburg, PA

4.7
854 Reviews

5260 Main Street

East Petersburg, PA

17520

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854 Reviews of Lancaster Hyundai

March 12, 2021

It’s nice that I don’t get charged for the actual inspection when getting the emissions done. Also, Jerri is very nice. Thank you. More

by Loree S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrielle
Mar 12, 2021 -

Lancaster Hyundai responded

You are very welcome, Loree! Thanks for choosing Lancaster Hyundai for your service needs!

March 11, 2021

I had a great experience at Lancaster Hyundai. If it wasn't for Trixsy Rivera, I would not have bought my new Hyundai Kona. Trixsy makes Lancaster Hyundai look great. Thank you Trixsy ,John And Doug. I More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trixsy, John and Doug
Mar 12, 2021 -

Lancaster Hyundai responded

Jay, we appreciate you sharing your great experience with us. We strive to provide the best possible service to anyone that walks in our door. We hope to have the opportunity to work with you again! Enjoy your new Hyundai Kona!

March 10, 2021

Great service completed in a timely fashion.they always are helpful and provide consistent feedback we love doing business with them and will continue to do so More

by Cgibbsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 11, 2021 -

Lancaster Hyundai responded

Thank you for your confidence in Lancaster Hyundai, and for your business. We are thankful to have you as a customer.

March 09, 2021

Scott was great to work with he made everything easy and smooth I would definitely see Scott again Everything went according to schedule I was very pleased More

by Fjkacinko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 10, 2021 -

Lancaster Hyundai responded

Thanks for this awesome review! It's great to hear Scott made everything smooth and easy for you! We look forward to seeing you again at Lancaster Hyundai!

March 09, 2021

Worst new car shopping experience I have ever had. Salesperson was lethargic at best. They waited for days to follow up on initial visit then bargained with me on a vehicle that apparently had already More

by MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trixie, Brian
Mar 09, 2021 -

Lancaster Hyundai responded

We appreciate your feedback about your recent visit. We take our customers' reviews seriously and are familiar with your situation as it occurred. With that, sometimes we disagree on the details or story as it is expressed later. It is unfortunate that your purchase window did not fit the availability of the vehicle desired. We wish you the best in your shopping journey.

Mar 10, 2021 -

MT responded

Wow...still no accountability. Let me assure the readers of this review that the dealership’s management is only negating my review to make it seem like I am fabricating the story. I can assure you that I am not.. Very unfortunate and a little surprising.

January 07, 2021

We stopped by to look at a car we saw on line - we were greeted by Chris who was very helpful but not pushy! As we took a test drive, a "deal" was worked up for us just in case. Upon arriving back to the More

by grimesjess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bragg, Doug
December 30, 2020

I purchased a new 2020 Santa Fe for my wife’s Christmas gift. Chris Bragg and the rest of the team made it the easiest car purchases I’ve ever made More

by Clair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bragg
September 19, 2020

The service department is horrible!!! They don’t keep you informed of what’s wrong with your car and they don’t return your calls when they have your car my car been there two weeks got it back not even in 2 More

by Horrible service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
February 01, 2020

Excellent Customer Service!!! My daughter and I within the last 3 months have purchased 2 Elantra Gt's from Chris Bragg at Lancaster Hyundai. From start to finish Chris was with us More

by kjrnocompromise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bragg
May 24, 2019

Great experience! Chris was a pleasure to work with. No pressure, no nonsense..had our new car in a matter of hours, paperwork finished,full tank of gas, and on the r More

by Dmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bragg
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