
Lancaster Hyundai
East Petersburg, PA
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861 Reviews of Lancaster Hyundai
Worst new car shopping experience I have ever had. Salesperson was lethargic at best. They waited for days to follow up on initial visit then bargained with me on a vehicle that apparently had already Salesperson was lethargic at best. They waited for days to follow up on initial visit then bargained with me on a vehicle that apparently had already been sold. They twice asked me what they could do to earn my business, I told them, and each time it fell through. My advise to other consumers is to shop American. The dealers are eager to bargain and go out of their way to make the customer happy. Never again.. More
Scott was great to work with he made everything easy and smooth I would definitely see Scott again Everything went according to schedule I was very pleased smooth I would definitely see Scott again Everything went according to schedule I was very pleased More
We stopped by to look at a car we saw on line - we were greeted by Chris who was very helpful but not pushy! As we took a test drive, a "deal" was worked up for us just in case. Upon arriving back to the greeted by Chris who was very helpful but not pushy! As we took a test drive, a "deal" was worked up for us just in case. Upon arriving back to the dealership we were pleasantly surprised with they willingness to work with us on the price - signed papers and left the dealership in record car buying time! Thanks for a great experience! More
I purchased a new 2020 Santa Fe for my wife’s Christmas gift. Chris Bragg and the rest of the team made it the easiest car purchases I’ve ever made gift. Chris Bragg and the rest of the team made it the easiest car purchases I’ve ever made More
The service department is horrible!!! They don’t keep you informed of what’s wrong with your car and they don’t return your calls when they have your car my car been there two weeks got it back not even in 2 informed of what’s wrong with your car and they don’t return your calls when they have your car my car been there two weeks got it back not even in 24 hours now my car is back there with 3 other problems after they said my car was fine. Horrible customer service in the service department I don’t not recommend there service department. More
Excellent Customer Service!!! My daughter and I within the last 3 months have purchased 2 Elantra Gt's from Chris Bragg at Lancaster Hyundai. From start to finish Chris was with us My daughter and I within the last 3 months have purchased 2 Elantra Gt's from Chris Bragg at Lancaster Hyundai. From start to finish Chris was with us every step of the way, explaining in detail the paperwork, loan procedure, warranties, and answering our many questions we had. Chris was professional, patient, no pressure, very friendly, and easy to talk to. Chris did an awesome job in the transition of buying our cars. We can't thank you enough Chris, for all you did for us. I highly recommend you speak to Chris at Lancaster Hyundai when your in the market for a new or used vehicle. You'll be so glad you did. More
Great experience! Chris was a pleasure to work with. No pressure, no nonsense..had our new car in a matter of hours, paperwork finished,full tank of gas, and on the r Chris was a pleasure to work with. No pressure, no nonsense..had our new car in a matter of hours, paperwork finished,full tank of gas, and on the road. More
Kona SUV for our Son Our experience at Lancaster Hyundai was excellent. They went out of their way to make the buying of our son's 2019 Kona painless and quick. Shout out Our experience at Lancaster Hyundai was excellent. They went out of their way to make the buying of our son's 2019 Kona painless and quick. Shout out to Doug the Finance guy, thanks for the fast reviewing and signing of the paperwork needed to purchase a new car. It doesn't hurt that he's a passionate F1 fan as well. Thanks to Zac our salesperson as well. Everyone made the experience easy. More
Great service Your salesman listened to what I was looking for and didn't waste my time showing me cars that I was interested in. He answered my questions and conce Your salesman listened to what I was looking for and didn't waste my time showing me cars that I was interested in. He answered my questions and concerns quickly and honestly. More
Great experience We have purchased/leased three elantras from LCM. Each transaction has been stress free. Doug was involved in all three. We enjoyed working with Zack We have purchased/leased three elantras from LCM. Each transaction has been stress free. Doug was involved in all three. We enjoyed working with Zack as our salesman this time. thank you! More