Lancaster Hyundai

Hyundai sales team was accommodating and professional I looked at cars from out of the Lancaster area to lease because I thought I could get a better price. However, I stopped by Lancaster Hyundai looking I looked at cars from out of the Lancaster area to lease because I thought I could get a better price. However, I stopped by Lancaster Hyundai looking for Matt whom I had spoked to last year. He was not there and i hooked up with Emily, and she showed me the car features and I took a test ride with her. She explained to me how they use a team approach and Matt called me back the next day. I had a down payment and a monthly payment in mind. Lancaster Hyundai was able to better the price and I really liked the idea of buying locally and having the service shop nearby. It was a no-brainer I bought the Sonata. I am a satisfied customer, Don Forry More

Great experience What a wonderful experience to find someone who'll listen to what I needed and made recommendations based on that. I feel like I got a car that was ma What a wonderful experience to find someone who'll listen to what I needed and made recommendations based on that. I feel like I got a car that was made just for me thank you More

Outstanding all-around Mark Harnish was our salesman and he was fantastic. My wife and I were very pleased with him and the overall experience of getting our new car. It wa Mark Harnish was our salesman and he was fantastic. My wife and I were very pleased with him and the overall experience of getting our new car. It was the first time we bought a car together. He made it a very enjoyable experience. We both will certainly come back when it comes time to need another car in the future. Top-notch salesman and top-notch dealership. More

New Sonata The experience of buying our new Sonata couldn't have been better. Our salesman, Jeff Ober, treated us fairly in a friendly and respectful manner. The experience of buying our new Sonata couldn't have been better. Our salesman, Jeff Ober, treated us fairly in a friendly and respectful manner. Everyone at the dealership was very professional and friendly. It is our second time buying a new Sonata at this dealership, and we will return again. More

Hyundai experience Jeff was great to work with and hope to work with him again in the future. Jeff went above and beyond to make sure we were satisfied. Jeff was great to work with and hope to work with him again in the future. Jeff went above and beyond to make sure we were satisfied. More

My Hyundai Thank you for a wonderful experience! I was concerned and thought I had a difficult situation to work with. You helped me find something even better Thank you for a wonderful experience! I was concerned and thought I had a difficult situation to work with. You helped me find something even better than I was expecting! Thanks again :-) More

New car experience was great The staff was so accommodating. I arrived late to my appointment but they stayed until the deal was finished. There was no pressure to purchase a car. The staff was so accommodating. I arrived late to my appointment but they stayed until the deal was finished. There was no pressure to purchase a car. My sales person was awesome. More

Friendly Jeff was very friendly. He responded to questions promptly via phone or email. He was honest about budget/financing. The building was clean. All other Jeff was very friendly. He responded to questions promptly via phone or email. He was honest about budget/financing. The building was clean. All other staff was friendly and also said hello. More

Horrible customer service Called in for customer services for Kia and Hyundai Answered. The woman working that day, insisted she could not help us, and would not give us anyone Called in for customer services for Kia and Hyundai Answered. The woman working that day, insisted she could not help us, and would not give us anyone that could. She would not even give us the name and number of her supervisor so we could file a formal complaint. She told us "to think before I speak to her," and told us "I will talk to you however I want", she lied to her manager about what happened and said we got escalated first when in fact she made the comments that caused escalation after she said them. Called the manager today, and before he listened to the pre recording of the phone call tried to tell me what happened based on what she had told him. Not professional. There are way better ways to handle things than to talk down to people. As a her supervisor, after while speaking to him continued to defend his employee whom was extremely rude, and disrespectful. Will not recommend Hyundai service to anyone! More

Car buying review I had a very good experience at Lancaster Huyandai. I would definitely go back and would recommend my friends. Hope that the service department is jus I had a very good experience at Lancaster Huyandai. I would definitely go back and would recommend my friends. Hope that the service department is just as good More