Lancaster Hyundai

Hyundai experience Jeff was great to work with and hope to work with him again in the future. Jeff went above and beyond to make sure we were satisfied. Jeff was great to work with and hope to work with him again in the future. Jeff went above and beyond to make sure we were satisfied. More

My Hyundai Thank you for a wonderful experience! I was concerned and thought I had a difficult situation to work with. You helped me find something even better Thank you for a wonderful experience! I was concerned and thought I had a difficult situation to work with. You helped me find something even better than I was expecting! Thanks again :-) More

New car experience was great The staff was so accommodating. I arrived late to my appointment but they stayed until the deal was finished. There was no pressure to purchase a car. The staff was so accommodating. I arrived late to my appointment but they stayed until the deal was finished. There was no pressure to purchase a car. My sales person was awesome. More

Friendly Jeff was very friendly. He responded to questions promptly via phone or email. He was honest about budget/financing. The building was clean. All other Jeff was very friendly. He responded to questions promptly via phone or email. He was honest about budget/financing. The building was clean. All other staff was friendly and also said hello. More

Horrible customer service Called in for customer services for Kia and Hyundai Answered. The woman working that day, insisted she could not help us, and would not give us anyone Called in for customer services for Kia and Hyundai Answered. The woman working that day, insisted she could not help us, and would not give us anyone that could. She would not even give us the name and number of her supervisor so we could file a formal complaint. She told us "to think before I speak to her," and told us "I will talk to you however I want", she lied to her manager about what happened and said we got escalated first when in fact she made the comments that caused escalation after she said them. Called the manager today, and before he listened to the pre recording of the phone call tried to tell me what happened based on what she had told him. Not professional. There are way better ways to handle things than to talk down to people. As a her supervisor, after while speaking to him continued to defend his employee whom was extremely rude, and disrespectful. Will not recommend Hyundai service to anyone! More

Car buying review I had a very good experience at Lancaster Huyandai. I would definitely go back and would recommend my friends. Hope that the service department is jus I had a very good experience at Lancaster Huyandai. I would definitely go back and would recommend my friends. Hope that the service department is just as good More

Great job Lancaster Hyundai Made great use of time and took care of my needs! Thx! I appreciated having little paperwork and email communication, and not waiting around the deale Made great use of time and took care of my needs! Thx! I appreciated having little paperwork and email communication, and not waiting around the dealership all day. More

Excellent Emily Emily went above and beyond and out of her way to help close the deal. She listened to our needs and wants and met every expectation. She even stood l Emily went above and beyond and out of her way to help close the deal. She listened to our needs and wants and met every expectation. She even stood late to finalize the sale. Best car sales person I've met who stood true to her words. Thanks Emily. Looking forward to working with you again in the future!!! More

Happy Customer Have been very happy with all aspects of dealership during our 4 purchases of vehicles there. Would consider additional purchases there and would reco Have been very happy with all aspects of dealership during our 4 purchases of vehicles there. Would consider additional purchases there and would recommend both the vehicles and dealership to family and friends. More

Quick,Friendly and Discerning I was pleasantly surprised how quick and smooth the negotiation was for the purchase of this car. The sales woman I worked with was very knowledgeable I was pleasantly surprised how quick and smooth the negotiation was for the purchase of this car. The sales woman I worked with was very knowledgeable and friendly. She had just been to a three day conference and knew the product she was selling. The brand Genesis should be commended for having the insight to bring their sales people together for a conference so when their sales people are working the showrooms they have all the information they need to be able to convey that to potential buyers. More