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Lancaster Hyundai - Service Center

East Petersburg, PA

4.7
256 Reviews
Call Service Center (888) 690-9390

256 Reviews of Lancaster Hyundai - Service Center

Sort by
February 13, 2024

Service work was good and timely. Counter staff could use some customer service training to make customers feel welcome. More

by wendlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Lancaster Hyundai responded

We're glad to know you found our service work satisfactory and timely at Lancaster Hyundai. We look forward to serving you again! Safe travels!

Helpful
January 21, 2024

Was fast and very friendly and very respectful was in and out in one hour More

by Wajda815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
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Jan 22, 2024 -

Lancaster Hyundai responded

We really appreciate you taking the time to leave Lancaster Hyundai this awesome review, thank you!

Helpful
January 18, 2024

I have yet to have anything other than positive words to say about Lancaster Hyundai. I am very pleased with each department, and will continue to drive Hyundai vehicles as long as the personal care stays More

by the7fritzs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Lancaster Hyundai responded

We're delighted to know that you've had consistently positive experiences with us at Lancaster Hyundai. We'll continue striving to provide the personal care you appreciate so much. Thanks for your support and loyalty!

Helpful
January 12, 2024

Dealership was very helpful and proactive in maintaining my Hyundai Sonata. Also the facility was very clean and well maintained. More

by Emily Hutchins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

Lancaster Hyundai responded

Hi Emily! We're glad to know that you found our dealership helpful and clean. We aim to provide the best service for your Hyundai Sonata at Lancaster Hyundai!

Helpful
December 14, 2023

Service was excellent. The problem I had was taken care of by the excellent salesman, Jeffery Ozaeta. More

by Dicostzo2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Lancaster Hyundai responded

We're glad to know our team at Lancaster Hyundai was able to provide excellent service and resolve your issue. Jeffery will be pleased with the shoutout! Thanks for sharing your experience.

Helpful
December 07, 2023

The service was for a recall and the service department was quick and efficient. Service is always top notch. More

by jollymon17603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Lancaster Hyundai responded

Hey Jolly, thank you for the 5-star rating! We're happy to know that you found our service department at Lancaster Hyundai quick and efficient. We always aim for top-notch service! Safe travels!

Helpful
December 05, 2023

Arrived at 8am and shop took car in soon after. Called in afternoon to alert it's completed and amount of bill. More

by sportsvb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Lancaster Hyundai responded

We're glad to know that you had a smooth experience with us at Lancaster Hyundai. We always aim for efficient and transparent service. Thanks for the positive review!

Helpful
November 28, 2023

We brought the car in, told them what we wanted. They did it We thanked them More

by jmatthews11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, forgot to ask names. all were fine.
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Nov 28, 2023 -

Lancaster Hyundai responded

We're glad this was such an easy experience for you! Thank you for coming to Lancaster Hyundai!

Helpful
November 18, 2023

Always great service! Thanks everyone you do an awesome job. Will be back when service is due. More

by whoover770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hoover
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Nov 20, 2023 -

Lancaster Hyundai responded

Thank you for your continued trust in the Lancaster Hyundai team! We appreciate your support and look forward to seeing you next time!

Helpful
November 17, 2023

everyone was polite and realy cared about making my visit enjoyable I have been coming to Lancaster Hyundai for 21 years and have bought 6 new hyundai's and all have been serviced at Lancaster Hyundai. I ha More

by gjmjx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clark Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Lancaster Hyundai responded

We're delighted to know that you've been with us for 21 years at Lancaster Hyundai! It's always our goal to make your visits enjoyable and we appreciate the trust you place in us. Here's to many more years of great service together!

Helpful
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