Lancaster Hyundai - Service Center

Seat belt recall and inspection. Car was inspected... a bubble was found on a tire... had to purchase a new tire to pass inspection. Seat belt recall was also completed. Car was inspected... a bubble was found on a tire... had to purchase a new tire to pass inspection. Seat belt recall was also completed. More

Service Great service as always had two recalls all was taken care of would not have service done anywhere else first time at new location it is nice Great service as always had two recalls all was taken care of would not have service done anywhere else first time at new location it is nice More

15,000 service Service performed on a wet, cold, snowy day. Staff were polite and helpful. It was not busy due to weather and they asked if I wanted my March inspec Service performed on a wet, cold, snowy day. Staff were polite and helpful. It was not busy due to weather and they asked if I wanted my March inspection included instead of coming back in a few weeks. I appreciated the offer and took advantage of it. Saved me time and a couple of dollars. The final bill matched the pre-work estimate quoted. THANKS. More

Excellent Service This Hyundai dealership is one of the best in PA. For service or buying, they are really great. I have never had the positive experiences I have here This Hyundai dealership is one of the best in PA. For service or buying, they are really great. I have never had the positive experiences I have here anywhere else. I also own a Chevy Traverse and the service and cost are like comparing apples and fruitcake.. Hyundai blows them out of the water! More

Good Service Quick and informative. They let me know about possible upcoming service issues without being pushy. Love the oil change punch card and car wash vou Quick and informative. They let me know about possible upcoming service issues without being pushy. Love the oil change punch card and car wash voucher. More

Great people and great service Car was in for state inspection, enjoyed the free coffee, by the time I was finished with coffee my car was done. Free car wash included, Thank you Car was in for state inspection, enjoyed the free coffee, by the time I was finished with coffee my car was done. Free car wash included, Thank you More

Great service and staff. Lancaster Hyundai provides excellent service. They always treat their customers well and provide good service. It is a positive experience in every wa Lancaster Hyundai provides excellent service. They always treat their customers well and provide good service. It is a positive experience in every way. Highly recommended More

Horrible customer service Called in for customer services for Kia and Hyundai Answered. The woman working that day, insisted she could not help us, and would not give us anyone Called in for customer services for Kia and Hyundai Answered. The woman working that day, insisted she could not help us, and would not give us anyone that could. She would not even give us the name and number of her supervisor so we could file a formal complaint. She told us "to think before I speak to her," and told us "I will talk to you however I want", she lied to her manager about what happened and said we got escalated first when in fact she made the comments that caused escalation after she said them. Called the manager today, and before he listened to the pre recording of the phone call tried to tell me what happened based on what she had told him. Not professional. There are way better ways to handle things than to talk down to people. As a her supervisor, after while speaking to him continued to defend his employee whom was extremely rude, and disrespectful. Will not recommend Hyundai service to anyone! More

Luis was fantastic! I have only ever had my vehicles services at dealerships I've worked for. This is the first time since becoming a stay at home mom I went out to a dif I have only ever had my vehicles services at dealerships I've worked for. This is the first time since becoming a stay at home mom I went out to a different dealer. They have a future customer here. Luis was great and so informative and the tech kept my vehicle as clean as it was when it got there. Thank you so much you all are wonderful! More