Lancaster Toyota

Always top-notch service from Miguel! He’s friendly and knowledgeable. We love this service center and will never go anywhere else to service our vehicles. knowledgeable. We love this service center and will never go anywhere else to service our vehicles. More

Things went as expected or better. Smiles and courteous welcoming from all, Introduced myself to Kathleen, she asked if she could be of any help to me. I told her that I might be intere Smiles and courteous welcoming from all, Introduced myself to Kathleen, she asked if she could be of any help to me. I told her that I might be interested in buying a Rav 4. We looked at the many options, discussed color and interior. We purchased a Hybrid and that is my story and I'm sticking to it. My wife states and I agree that Kathleen was very polite. PS car was spotted till I wiped it down. More

Great First time Experence I took my 2013 Rav 4 in for service today for the first time, and was very impressed with the people and experience. Holly, the Service advisor wa I took my 2013 Rav 4 in for service today for the first time, and was very impressed with the people and experience. Holly, the Service advisor was very friendly, and most helpful . I had previously taken my Rav to an independent shop, but found the pricing here at Lancaster Toyota to be very fair and the work great. More

Was told that the window tint that was on the front window, which was already installed when purchasing from another Toyota dealer, caused the vapor barrier to leak and kill the front door speaker. So window, which was already installed when purchasing from another Toyota dealer, caused the vapor barrier to leak and kill the front door speaker. So the speaker was no longer covered. More

Great service deoartment Have been using for our three Toyotas for almost five years since we moved here. Pleasant and professional staff, no matter which service liaison you Have been using for our three Toyotas for almost five years since we moved here. Pleasant and professional staff, no matter which service liaison you are lucky enough to snag. Amanda is especially personable and now is my "go to gal!" More

Gus has been a gracious and helpful sales consultant? He even retrieved a disk for me that I forgot when I turned in my previous Highlander! Many Thanks!! even retrieved a disk for me that I forgot when I turned in my previous Highlander! Many Thanks!! More

Used Car Purchase Very professional people. Well run dealership. Any issue is handled in a fast and professional manner. There was no sales pressure and any questions Very professional people. Well run dealership. Any issue is handled in a fast and professional manner. There was no sales pressure and any questions were addressed. More

Zero respect for women I took in my Lexus to be serviced. My service advisor, Pete B was checking me out. His "bro" came in and Pete literally stopped checking me out and ta I took in my Lexus to be serviced. My service advisor, Pete B was checking me out. His "bro" came in and Pete literally stopped checking me out and talking about my car to assist his friend. Pete said "[what's his name] is real busy" like I have nothing to do but eat bonbons all day. After he was done with bro, I did give him a piece of my mind. I truly feel that if I was male, neither Pete nor Bro would have felt entitled to interrupt my transaction. Disgusted with this dealership! More

Rick H at Lancaster Toyota was very friendly and helpful when buying my RAV4. I went there not knowing what I honestly wanted, kinda thinking I wanted a four wheel drive and leaning towards a 4 runner. He w when buying my RAV4. I went there not knowing what I honestly wanted, kinda thinking I wanted a four wheel drive and leaning towards a 4 runner. He was very patient and helpful and showed me a couple vehicles and told me about the special financing on the RAV4 which helped make my decision easier. He was not pushy just to get a higher sale. I would recommend him to all my family and friends. I’m a second Toyota owner and will continue to stick w them. Thank you Rick! More

My service appointment for my Prius was amazing. Holly took exceptional time with keeping in touch with what was going on with each seep of the way. A++++ Thank you, Marcus Hinson took exceptional time with keeping in touch with what was going on with each seep of the way. A++++ Thank you, Marcus Hinson More