Lancaster Toyota is an amazing place!!! It is the best dealership we have ever been to. They provide refreshments and water, in a clean environment, while you wait. The waiting area is like an upscale hotel lobby. But the best asset Lancaster Toyota has is Lisa Troupe!!!! She treats you like you are important and wanted, not like you are bothering her. She is patient, kind and understanding. She answers every question, no matter how many you ask, or who else is waiting. She takes care of each person, one at a time. We take three vehicles to them to maintain, and each time, I want Lisa Troupe to assist me. Kudos to Lancaster Toyota for having such an awesome employee. Please don’t let her go!!!!!