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Lancaster Toyota

East Petersburg, PA

not yet
rated
277 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 277 reviews

June 25, 2019

Recent service appointment Had Tacoma in for 15,000 service. As always service was excellent, they were ready when I arrived and work done quickly. Service personnel friendly More

by Rotencha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Yorty
Jun 26, 2019 -

Lancaster Toyota responded

Thank you for your positive review! We are always happy to provide excellent service to our customers! We appreciate your loyalty and will see you for your next service appointment!

June 22, 2019

Friendly service We found Rick to be helpful, enthusiastic and friendly. He gave us the time we needed to test drive and to discuss an decide on a vehicle. We are lovi More

by jen222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hershey, Curt
Jun 26, 2019 -

Lancaster Toyota responded

Thank you so much for your review! We're so glad Rick was able to help with your decision. Enjoy your new car!

June 13, 2019

Service & customer service I’ve taken my car(s) here for service and the reps and technicians are just phenomenal whom always keep me updated with my cars needs/repairs througho More

by Brendalisse2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Delgado, Mr. Minnich
Jun 17, 2019 -

Lancaster Toyota responded

We appreciate your faith in so so much! Thank you so much for the wonderful review feedback! Please drive safe out there, we look forward to seeing you in the future!

May 31, 2019

Great Experience! Kathleen was great to work with in the recent purchase/trade in of our Prius. She was very helpful, knowledgeable, and accessible! She followed More

by FMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Flichman
Jun 04, 2019 -

Lancaster Toyota responded

That's great to hear! Thank you so much for your feedback! We couldn't be happier to hear that you had such a great visit with Kathleen and hope to see you again soon!

May 31, 2019

2015 Mazda CX-5 I purchased a certified 2015 Mazda CX-5 from Rick Hershey, and the car has been great. The process was straightforward and the financing was relativel More

by neostretch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hershey
Jun 04, 2019 -

Lancaster Toyota responded

Thank you so much for your feedback! We are excited to hear you had such a great visit with us! We hope your enjoy every mile in your CX-5 and look forward to seeing you again!

May 30, 2019

Awesome experience Matt Burns took his time and got me the best deal possible! We were in and out under 3 hrs. I would recommend this place to everyone. More

by Kelly78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Burns
May 31, 2019 -

Lancaster Toyota responded

Thank you so much for your time taken to leave us such a kind review, Kelly! We're thrilled to hear that you had such a great and quality experience working with Matt. Let us know if there's anything we can do for you in the future. It's a pleasure to help!

May 29, 2019

Outstanding Greeted immediately upon arrival and service explained with total cost included Area for waiting is excellent. Has a quiet area so I could read my bo More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Horst
May 31, 2019 -

Lancaster Toyota responded

Thank you for the kind words and great review, John! We always push ourselves to go beyond expectations with the quality of customer service we can provide and we're happy to hear we accomplished this for you. See you again soon for any future automotive needs!

May 25, 2019

Thanks The salesperson was so friendly to us. He helped us through the process to buy a new Toyota Highlander 2019. We appreciate his time and efforts. Thank More

by Gato23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus, Photis
May 29, 2019 -

Lancaster Toyota responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs. We hope you're enjoying that Highlander!

May 23, 2019

wonderful service Holly is always willing to help us and she goes above and beyond. I trust the service and thank everyone for keeping the cars running smooth! More

by kmcintyre
Recommend Dealer
Yes
Employees Worked With
Holly
May 24, 2019 -

Lancaster Toyota responded

Thanks so much for the feedback and review! I know Holly will be happy to hear your kind words. We look forward to seeing you again in the future!

May 15, 2019

Rolando & the invisible miracle makers Rolando was kind, PATIENT, and understanding. Then he and the others that helped did all kinds of things behind the scenes to get me in a car I could More

by Arobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando
May 17, 2019 -

Lancaster Toyota responded

Thank you for letting us know about your experience with Rolando! He is truly one of the best and we are lucky to have him on our team. We are so happy that we were able to find the perfect car for you and we appreciate your recommendation. Come back and see us again in the future!

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