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Lancaster Toyota

East Petersburg, PA

4.2
273 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 273 reviews

May 31, 2019

2015 Mazda CX-5 I purchased a certified 2015 Mazda CX-5 from Rick Hershey, and the car has been great. The process was straightforward and the financing was relativel More

by neostretch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Hershey
Jun 04, 2019 -

Lancaster Toyota responded

Thank you so much for your feedback! We are excited to hear you had such a great visit with us! We hope your enjoy every mile in your CX-5 and look forward to seeing you again!

May 30, 2019

Awesome experience Matt Burns took his time and got me the best deal possible! We were in and out under 3 hrs. I would recommend this place to everyone. More

by Kelly78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Burns
May 31, 2019 -

Lancaster Toyota responded

Thank you so much for your time taken to leave us such a kind review, Kelly! We're thrilled to hear that you had such a great and quality experience working with Matt. Let us know if there's anything we can do for you in the future. It's a pleasure to help!

May 29, 2019

Outstanding Greeted immediately upon arrival and service explained with total cost included Area for waiting is excellent. Has a quiet area so I could read my bo More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Horst
May 31, 2019 -

Lancaster Toyota responded

Thank you for the kind words and great review, John! We always push ourselves to go beyond expectations with the quality of customer service we can provide and we're happy to hear we accomplished this for you. See you again soon for any future automotive needs!

May 25, 2019

Thanks The salesperson was so friendly to us. He helped us through the process to buy a new Toyota Highlander 2019. We appreciate his time and efforts. Thank More

by Gato23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus, Photis
May 29, 2019 -

Lancaster Toyota responded

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs. We hope you're enjoying that Highlander!

May 23, 2019

wonderful service Holly is always willing to help us and she goes above and beyond. I trust the service and thank everyone for keeping the cars running smooth! More

by kmcintyre
Recommend Dealer
Yes
Employees Worked With
Holly
May 24, 2019 -

Lancaster Toyota responded

Thanks so much for the feedback and review! I know Holly will be happy to hear your kind words. We look forward to seeing you again in the future!

May 15, 2019

Rolando & the invisible miracle makers Rolando was kind, PATIENT, and understanding. Then he and the others that helped did all kinds of things behind the scenes to get me in a car I could More

by Arobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rolando
May 17, 2019 -

Lancaster Toyota responded

Thank you for letting us know about your experience with Rolando! He is truly one of the best and we are lucky to have him on our team. We are so happy that we were able to find the perfect car for you and we appreciate your recommendation. Come back and see us again in the future!

May 15, 2019

Great experience Matt made it happen at Lancaster Toyota. Great experience and service! Really happy with my new Avalon and the price was good too. Thanks for your hel More

by Bridge777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Burns
May 17, 2019 -

Lancaster Toyota responded

You're very welcome! We are overjoyed to hear that you love your new Avalon and that you had a great experience with Matt and the team. Just let us know if there is anything else we can do for you. Hope to see you again soon!

May 04, 2019

Amazing salesperson Kohei got me in the car I wanted, the 2019 rav4 I am very pleased with the service I received Then when I went back with questions, he helped me g More

by Sue12175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kohei, Steve platt
May 06, 2019 -

Lancaster Toyota responded

We're so thrilled to hear that you got the car you wanted with Koehi and Steve. We'll be sure to let them know to keep up the good work, and we hope you really enjoy your new RAV4!

May 03, 2019

New car purchase Overall my experience buying a new car was a pleasure. We shopped around at different Toyota locations and Lancaster Toyota out did themselves in cust More

by Donna H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor stauffer
May 06, 2019 -

Lancaster Toyota responded

We're very happy to hear that your experience went well! It was a pleasure getting you set-up in your new vehicle. We appreciate your business and we look forward to seeing you again!

April 30, 2019

Best car experiences ever! This dealership is great. I especially like dealing with Holly O. She consistently helps me get the service I need and the appointment times that are More

by gjboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Ochs
May 02, 2019 -

Lancaster Toyota responded

Thank you for sharing this with us. It truly means a lot. Holly will be delighted to hear about the kind words. We are sorry to hear about your old RAV4, but are excited to hear we could help you find a new one! Consideration is one of the many things we strive to provide here at Lancaster Toyota and we couldn't be more thrilled to hear about your experience. Please be sure to let us know if there's anything else we can do to help!

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