Lancaster Toyota

Excellent Flat Tire - after Triple AAA came and put on doughtnut tire, I drove staight to Lancaster Toyota. I Bought a 2008 Prius new from them (back when they Flat Tire - after Triple AAA came and put on doughtnut tire, I drove staight to Lancaster Toyota. I Bought a 2008 Prius new from them (back when they had to be ordered) and have never taken it anywhere else to be serviced. I am original owner and have 127,409 miles on it. Jeff K, service advisor, took immediate care of me and had me in and out quickly even though I did not have an appointment.. He went over the tire to examine it and saw the punture and said it could not be repaired. Went over all the pricing with me and also checked and verified they had the same tire in stock as my other three tires. I was extremely satified with him even though I had never dealt with him before this evening. More

car buying at Lancaster Toyota Gus Photis was a very knowledgeable salesman, wasn't pushy or obnoxious like many salesman I have dealt with in the past. I would recommend him to any Gus Photis was a very knowledgeable salesman, wasn't pushy or obnoxious like many salesman I have dealt with in the past. I would recommend him to any friends or relatives looking to buy a Toyota. More

sales experience This is 3rd car I have leased from LancToy.,(Aaron G} and have found him to be a courteous, personable salesman, going over info very thoroughly. I This is 3rd car I have leased from LancToy.,(Aaron G} and have found him to be a courteous, personable salesman, going over info very thoroughly. I have been very happy with all my experiences.. More

First service appointment Service went very fast. Great job and keep up the good work. Carlos Rivera did as I had asked of him to get my car finished and early as I was in a hu Service went very fast. Great job and keep up the good work. Carlos Rivera did as I had asked of him to get my car finished and early as I was in a hurry. car was very clean. More

Purchased a used Toyota Our salesman, Rick Hershey, was excellent. Down to earth, no nonsense, and was able to answer every one of our questions. He was there when we neede Our salesman, Rick Hershey, was excellent. Down to earth, no nonsense, and was able to answer every one of our questions. He was there when we needed him, and reached out to us with updates regarding the vehicle we were interested in. More

My wheels squeal on my 2018 Toyota Four Runner. At 15k checkup , they said squeal was due to alignment and charged me $100. The wheels continued to squeal and I returned to have it corrected last we At 15k checkup , they said squeal was due to alignment and charged me $100. The wheels continued to squeal and I returned to have it corrected last week. I was told that the squeal is what happens "normally " to Tundras and Four Runners. I have purchased 3 Four Runners and this is the only one that has tires that squeal even driving slowly in a parking lot. If that was the case all along, why did I pay for an alignment and was told that was the problem. Amanda Horst was my Advisor and she interacted exceptionally well and communicated at the highest level with me and professional. She is an asset to Toyota. Even though her answer to the problem was not what I wanted to hear, she handled it well. To say all Four Runners and Tundra tires squeal is not the answer. Are the tires right for this type of vehicles ? Is the an axle issue ? They said my tires were starting to "couple" ? The tires are expensive and I have been loyal for a long time. I am worried my tires will wear easily and need replacement sooner versus later. And finally , each time I scheduled an appt , I was told I need to leave my vehicle there alll day to be serviced. I was ok the first time but to leave it there all there all day the second time and no loaner car doesn't seem right without a loner. I voiced this to a Manager who called and he explained why Toyota doesn't provide loaners??? Your competitors do with no hesitation. I am not satisfied with the answer to my vehicle problem . Should I be considering a Tahoe or other vehicle?? More

I had a concern about a safety issue I had a Safty concern and went to Lancaster Toyota and it was handled quickly, professionally with courtesy. I was very satisfied with the entire e I had a Safty concern and went to Lancaster Toyota and it was handled quickly, professionally with courtesy. I was very satisfied with the entire experience. I will tell all my family and friends. More

state inspection service travis was so nice. he went above and beyond to get me an interior lightbulb for my suburu. kept me informed and brought my car inside so I woudnt hav travis was so nice. he went above and beyond to get me an interior lightbulb for my suburu. kept me informed and brought my car inside so I woudnt have to go out in extreme heat. thank you More

Best experience I've had in a long time from a dealer. I had a great experience with Jake and Lancaster Toyota. Did not feel any pressure to purchase a vehicle. Dealer was very willing to work with us to I had a great experience with Jake and Lancaster Toyota. Did not feel any pressure to purchase a vehicle. Dealer was very willing to work with us to get payments down to where I felt comfortable. Everyone I spoke to was very helpful, no pressure to get into a more expensive vehicle. Finance manager, Kelly is great to work with and has a great sense of humor. Will do what she can to get close to the payments you feel comfortable with. More

Great. We has a great experience with Steve and Lancaster Toyota. No pressure. Willing to work with us. We just stopped to look and we ended up purchasing a We has a great experience with Steve and Lancaster Toyota. No pressure. Willing to work with us. We just stopped to look and we ended up purchasing a great truck. More