Lancaster Toyota

A little misleading- I was quoted one price for service and then part way through the servicing called me up to the counter and said they were doubling the cost of the ser I was quoted one price for service and then part way through the servicing called me up to the counter and said they were doubling the cost of the service because something needed to be done based on the milage. It should have been pointed out up front that cost (because they knew what the milage was). I couldn't seem to get through to the person that this was not right. Otherwise she was very nice. More

Retired This is the third Toyota I purchased from Lancaster Toyota and by far the best experience yet. Mr. Gomez was kind, thoughtful, and very patient. His This is the third Toyota I purchased from Lancaster Toyota and by far the best experience yet. Mr. Gomez was kind, thoughtful, and very patient. His approach was honest and humble and that helped seal the deal. Everyone I interacted with was equally helpful, without undue pressure to spend more than I originally wanted to. I was surprised by how quick and easy the entire process was. More

Completed repair without my approval and said too bad I am currently working with the GM of Lancaster Toyota to find a mutually satisfactorily solution. I will update my comments accordingly based on the I am currently working with the GM of Lancaster Toyota to find a mutually satisfactorily solution. I will update my comments accordingly based on the outcome. More

Service team highly recommended. We had our car inspected on Monday and were so impressed brought our 2nd car in on Tuesday. The waiting room is lovely and coffee was great. Thank y We had our car inspected on Monday and were so impressed brought our 2nd car in on Tuesday. The waiting room is lovely and coffee was great. Thank you for your service.. More

Lancaster Toyota Mazda Courteous reception at service desk and thorough service with good quality workmanship. However, I often find the cost of non-warranty service a bit Courteous reception at service desk and thorough service with good quality workmanship. However, I often find the cost of non-warranty service a bit pricey. More

Second time back! The lease on my 2015 Corolla was coming to an end, so I was headed back to Toyota to look at my options. Judy Tucker was fabulous to work with! Simi The lease on my 2015 Corolla was coming to an end, so I was headed back to Toyota to look at my options. Judy Tucker was fabulous to work with! Similar to 3 years ago, my life experience has me in a place where I need to be conservative in my purchasing with limited resources, but I love Toyota. Judy took care of me and was able to get me into a new Corolla. I could not be happier!! Thank you Judy and Thank you Toyota!! You will see me again!! More

Outstanding Buying Experience This was my second time buying a new Rav4. It was a great experience. Having bought from Lancaster Toyota the last time, Judy T. was so helpful to m This was my second time buying a new Rav4. It was a great experience. Having bought from Lancaster Toyota the last time, Judy T. was so helpful to make the transition from my old 2010 to a new, much more enhanced 2018 model. My past experience with Lancaster Toyota Service Center was also a big reason for continuing my business with this dealership. All around very professional and courteous people.... More

Super car buying experience We came into Lancaster Toyota not really expecting to buy a car that day, but to price new Corollas and see what we could get on a trade in. Gus met We came into Lancaster Toyota not really expecting to buy a car that day, but to price new Corollas and see what we could get on a trade in. Gus met us at the door, sat us down and listened to our needs and expectations. He took us on a test drive and I was nervous about driving a new car, but he calmed me down and took my mind off my fears by detailing all the instruments on the panel. The things that are standard included the back up camera which is an excellent safety feature for new cars. The entire experience was beneficial to us as a customer and to our budget. Thank you Gus and all the great people at Lancaster Toyota. More

Tire Sale I did a lot of shopping for 4 tires. Toyota mailed an add and I stopped by for an explanation. Gavin Glick helped me pick the right products both fo I did a lot of shopping for 4 tires. Toyota mailed an add and I stopped by for an explanation. Gavin Glick helped me pick the right products both for price and need. I have now gained all the confidence I need in continuing my relationship with the dealer. More

Judy T. IS the BEST car salesman out there Judy T, was amazing and she made the car buying experience a blast. We was kind and very very helpful. we will definitely recommend her. Judy T, was amazing and she made the car buying experience a blast. We was kind and very very helpful. we will definitely recommend her. More