Lancaster Toyota

Good, knowledgeable service. No hassle. No pressure Carisa was helpful, knowledgeable and easy to work with. There were no hassles and no pressure while we were looking or during the buying process. It Carisa was helpful, knowledgeable and easy to work with. There were no hassles and no pressure while we were looking or during the buying process. It was quick and easy More

Excellent Customer Service!! The service department at Lancaster Toyota is wonderful! My service adviser was Brook. She was very nice and professional. She even provided me a busi The service department at Lancaster Toyota is wonderful! My service adviser was Brook. She was very nice and professional. She even provided me a business card for a sales person because I told her I was looking to trade. The other great thing about Lancaster Toyota is the shuttle drivers. They are very outgoing and polite. I highly recommend Lancaster Toyota Service! More

Top notch sale process Went to Lancaster Toyota to buy a new RAV4. Was also going around multiple other dealers at the time. What made me finalize my deal with Lancaster Toy Went to Lancaster Toyota to buy a new RAV4. Was also going around multiple other dealers at the time. What made me finalize my deal with Lancaster Toyota was; 1. Aaron Galmarini - a super helpful and courteous sales lead and 2. the dealership itself - rest of the staff including Jeremy the sales manager and Taylor, part of the sales team and Reuban, the finance person, were quite helpful through the process. Car buying is certainly stressful, with the numerous decisions to make and processes to go through, especially when you are buying your first car. Go to Lancaster Toyota as they are a bulk dealer and are very good to deal with. You will not find a better place to buy a Toyota. More

Great Cullen made sure I had a good deal and he knew what it was like since he is around my age. I would recommend him to other people looking for new cars. Cullen made sure I had a good deal and he knew what it was like since he is around my age. I would recommend him to other people looking for new cars. More

Excellent I would like to thank Miguel Delgado for his thoughtfulness. I am hobbling around with a cane these days. Miguel was kind enough to bring my car insid I would like to thank Miguel Delgado for his thoughtfulness. I am hobbling around with a cane these days. Miguel was kind enough to bring my car inside close to the lounge after servicing was completed. I greatly appreciated his doing this and saving me from having to walk a longer distance outside to my car. More

Arron Galmarini - 2017 Highlander Arron was a no pressure Salesperson that helped us to get the 2017 Highlander model we wanted at the price we wanted. He was very professional and mad Arron was a no pressure Salesperson that helped us to get the 2017 Highlander model we wanted at the price we wanted. He was very professional and made us feel that we were in charge. He did not have to sell us anything as we felt we were working together with the same goal in mind. Everyone we worked at Lancaster Toyota was professional and most of all very friendly. They have our business in the future.! More

Routine Maintenance We recently had our Toyota Corolla in for a 100,000 mile service and inspection. We were greeted promptly and courteously. Our service Advisor made We recently had our Toyota Corolla in for a 100,000 mile service and inspection. We were greeted promptly and courteously. Our service Advisor made us aware of how long it should take and the cost. We also needed tires which they took care of. We were shown to a very pleasant and clean waiting area with complimentary coffee while waited. Our service advisor kept us updated as to the progress and again when we were done. They offered to take us somewhere like Park City while we waited if we wanted. I was very pleased with how I was treated and how the car was serviced and would highly recommend Lancaster Toyota for anyone looking for a good place to have their vehicle serviced. More

Continuing Excellence in Handling My Now 12-Year Old Car The service department has been excellent throughout the years in handling my car. My experience with Lancaster Toyota service has been excellent. The service department has been excellent throughout the years in handling my car. My experience with Lancaster Toyota service has been excellent. Gavin was new to me and he handled my 10,000 mile service (actually 130,000 miles) very well -- just like all of the service personnel have done through the years. More

Customer oriented dealership Went to Lancaster Toyota after having dealt w/another Toyota dealer much closer by. Purchased 2014 Corolla fully equipped, very well introduced to veh Went to Lancaster Toyota after having dealt w/another Toyota dealer much closer by. Purchased 2014 Corolla fully equipped, very well introduced to vehicle & its features. Later purchased 2016 RAV4 fully equipped trading the Corolla. We did not mind the hour ride as service was always excellent and all questions were answered. Still needed another car and purchased, without driving it, another 2017 Corolla, a more modest model, but unlike other automobiles, Toyota has in its lesser equipped models certain safety features that appeal to older drivers. Sales personnel, sales director, finance people all could not have been more accommodating to us, making a major purchase not stressful or being pushed in any way. So, we certainly shall recommend Lancaster Toyota whenever we will have an opportunity. More

My 60K servicing My experience with the dreaded 60K servicing was made painless. The process was very smooth and the service was done quickly and professionally. I h My experience with the dreaded 60K servicing was made painless. The process was very smooth and the service was done quickly and professionally. I had dropped off my car the night before and was very happily surprised to get a call very early the next day that it was finished. The technicians had stayed over to finish it that evening. Paul S explained everything and make the process great. Thanks to all the Lancaster Toyota Service Team members. :) More