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Lancaster Toyota

East Petersburg, PA

2.9
278 Reviews

5270 Manheim Pike

East Petersburg, PA

17520

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Showing 278 reviews

August 27, 2016

Toyota Tundra Crewmax I was very pleased with the service and knowledge of Lancaster Toyota used car center we had a very good experience on the car purchase and trade in o More

by Lbwater1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Ludwick
Aug 29, 2016 -

Lancaster Toyota responded

That is great to hear, and thank you for your kind review! We look forward to seeing you again for all your future automotive needs!

August 19, 2016

An error was noted in warranty coverage. The error was discussed with the service manager, myself and the dealership manager with the problem being solved without any problem in very short t More

by Gypsy
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 22, 2016 -

Lancaster Toyota responded

Thank you for your kind review! We know we aren't always perfect, but we pride ourselves on making any errors right, and we appreciate you providing us with the opportunity to do so! We look forward to seeing you again and continuing to provide you with complete customer satisfaction!

August 17, 2016

Service on my 4-Runner I've been dealing with Paul Glick for a number of years now and he always delivers. He is always friendly and will do what he can to satisfy his custo More

by A R Leese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Glick, Paul the mechanic
Aug 18, 2016 -

Lancaster Toyota responded

Thank you so much for your kind review! We are so glad you continue to enjoy your experiences with Paul, and we look forward to keeping your 4-Runner on the road for many years to come!

August 13, 2016

Maintenance Lisa was extremely helpful and friendly. Service was done in less time than estimated. Lisa came to me and told me what was going on and how soon it More

by Laustin807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 15, 2016 -

Lancaster Toyota responded

Thank you for your kind review! We are glad to hear Lisa was able to provide you with the fast and friendly service we pride ourselves on delivering, and we look forward to seeing you again for all your future automotive needs!

August 12, 2016

Purchased new Highlander with of trade of two vehicles Mr. Bock made a very stressful situation very easy it was the first time I purchased a car by myself. I feel I got a very good deal and Bill took the More

by ktbuns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bock, Art
Aug 15, 2016 -

Lancaster Toyota responded

That is great to hear, and thank you for kind review and recommendation! We are glad to hear Bill was able to make your first car-buying experience stress-free and pleasant, and we look forward to seeing you again for all your future automotive needs!

August 11, 2016

Great Experience!! Deana was very personable and great to work with! Our new car purchase was handled very professionally and efficiently and we would highly recommend More

by LoveMySequoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana, Reuben
Aug 15, 2016 -

Lancaster Toyota responded

Thank you so much for your kind review and recommendation, and congratulations on the purchase of your new Sequoia! We are glad to hear you enjoyed your buying experience with Deana, and we hope to see you again for all your Sequoia's routine maintenance!

August 11, 2016

Very good service! I have already recommended a customer and he finally purchased a new car just recently! With the quality of service I have received, I will recommend More

by hyman, sheila139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Technician
Aug 15, 2016 -

Lancaster Toyota responded

Thank you so much for your kind review, recommendations, and loyal business! We are glad to hear you continue to enjoy your service experiences with us, and we look forward to seeing you again for all your future automotive needs!

August 07, 2016

Great service!!! Lisa & Travis are the best as for Travis he is also so helpful Lisa good too. But always deal with Travis a very thoughtful young man More

by Buddy56
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 08, 2016 -

Lancaster Toyota responded

Thank you for your kind review! We are glad to hear you continue to enjoy your experiences with Lisa and Travis, and we look forward to seeing you again for all your future automotive needs!

August 04, 2016

Another new vehicle Professional, organized, customer friendly and helpful. Our salesman Kohei Watanabe was very good at selling us our new Rave4 Hybrid. He was helpful i More

by Another Hybrid Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kohei Watanabe, John Green, Jason Friendl and another financial associate
Aug 05, 2016 -

Lancaster Toyota responded

You are very welcome for everything, and thank you so much for your kind review! On behalf of the entire Lancaster Toyota family, congratulations again on the purchase of your new RAV4! We are glad to hear Jason and Kohei were able to go above and beyond to ensure your buying experience was a pleasant one, and we look forward to seeing you again for all your RAV4's routine maintenance!

July 28, 2016

Thanks Holly! Brought my Tacoma in for an oil change and scheduled service. Very appreciative of Holly's attitude and general good nature. She listened to my questi More

by Brooks K. Norris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Ochs
Jul 28, 2016 -

Lancaster Toyota responded

You are very welcome, Brooks, and thank you for your kind review! We are happy to hear you enjoyed your service experience with Holly, and we look forward to seeing you again for all your Tacoma's future maintenance needs!

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