Lancaster Toyota
East Petersburg, PA
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Exceptional Attention to Detail and Customer Service I have purchased 7 vehicles from Lancaster Toyota over the last 20 years and have never been disappointed with the professionalism, fair treatment and I have purchased 7 vehicles from Lancaster Toyota over the last 20 years and have never been disappointed with the professionalism, fair treatment and great deals I have received from the sales team. Aaron takes the extra time to walk you thru the advantages of each vehicle and once you purchase the vehicle thoroughly goes over all the features. Great Dealership with great service! More
Lancaster Toyota-Scion dealership is great! We recently purchased our 5th (!) Prius from Lancaster Toyota-Scion. Bill Bock was easy to work with --- no pressure, pleasant, informative, and helpf We recently purchased our 5th (!) Prius from Lancaster Toyota-Scion. Bill Bock was easy to work with --- no pressure, pleasant, informative, and helpful. We've had Bill as a salesman before and wanted to work with him again. We also had a chance to catch up with John Green as well. Overall, a great experience at Lancaster's finest car dealership. More
Impressed I have been a Lexus owner for 16 years. I test drove the Toyota Highlander Platinum and was very impressed with the extra options in the Toyota for a I have been a Lexus owner for 16 years. I test drove the Toyota Highlander Platinum and was very impressed with the extra options in the Toyota for approx. 8 thousands dollars less. The Toyota dealer in Lancaster gave me the best deal on our first visit. They were fair from the beginning. I went to two other Toyota dealers and their price was higher than Lancaster Toyota. Bill was a very nice sales agent. He did an excellent job of going over the car. He did not pressure us to buy. I really appreciated him giving a fair deal without haggling unlike other dealers. Bill even came to work on his day off so we could get our new car ASAP. I would highly recommend this agent and dealership to other customers looking to buy a Toyota. More
Can't say enough good things about Lancaster Toyota's servic I was really impressed to get a call on the morning of my service from Paul G, who wanted to go over what was scheduled to see if something extra had I was really impressed to get a call on the morning of my service from Paul G, who wanted to go over what was scheduled to see if something extra had been ordered in the paperwork that wasn't necessarily what I wanted. After discussion (and the initial review of the car by the mechanics), we realized that I had asked for something that I didn't need at this time, so Paul removed it. He then got the car ready early and called me again. He just could not have been more professional or helpful. And, as usual, I get terrific service at the price that was quoted to me. Way to go Paul and team, and many thanks! I'm keeping the car and you for a long, long time! More
LTM review Very easy to work with their service team. Did not feel pressured to add services. The technician explained options thoroughly. Overall, a very satisf Very easy to work with their service team. Did not feel pressured to add services. The technician explained options thoroughly. Overall, a very satisfying experience. More
New car purchase I just picked up my 2016 Toyota Tacoma from Bill Bock, Don Nolt and the crew. It was the easiest purchase I ever made. They exceeded my expectations a I just picked up my 2016 Toyota Tacoma from Bill Bock, Don Nolt and the crew. It was the easiest purchase I ever made. They exceeded my expectations and the vehicle is world class. More
in and out I brought my 14 Camry in for it's 30K service and state inspection including emissions, and change cabin air filter. An estimated time of completion w I brought my 14 Camry in for it's 30K service and state inspection including emissions, and change cabin air filter. An estimated time of completion was given as well as estimated cost. I used a dealership coupon which saved me $25 and I was out in half the estimated time. Two complementary coffee's to be exact.. Carlos kept me up to date as to what was going on. He was knowledgably, professional in his manners and appearance. The service waiting area is pleasant and clean. Excellent overall experience. More
Excellent preventive maintenance service. Prompt service and very courteous. Friendly and conscientious to clients at the Lancaster Toyota Service Center. All their staff are courteous and he Prompt service and very courteous. Friendly and conscientious to clients at the Lancaster Toyota Service Center. All their staff are courteous and helpful. The waiting room is excellent. More
Great I stopped in to get my spare key and Amanda was great with explaining everything and getting me out as quickly as possible. She even helped me with my I stopped in to get my spare key and Amanda was great with explaining everything and getting me out as quickly as possible. She even helped me with my kids. She was awesome More
Great Dealer This dealer ship is great. I have gotten 3 cars from here & everything worked perfect. The warranty is great also Toyota is the way to go This dealer ship is great. I have gotten 3 cars from here & everything worked perfect. The warranty is great also Toyota is the way to go More

