Lance Cunningham Ford
Knoxville, TN
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Outstanding Very professional and easy to work with. Great selection of inventory to evaluate. Outstanding knowledge of the product without over embellishing an Very professional and easy to work with. Great selection of inventory to evaluate. Outstanding knowledge of the product without over embellishing any of the attributes. More
Every one was so helpful and did a great job Mark the service manager was outstanding and explained in detail the problem and how it would be taken care of this was a recall on the car and the se Mark the service manager was outstanding and explained in detail the problem and how it would be taken care of this was a recall on the car and the service manager Mark was very friendly and helpful More
Great Ford Dealership This dealership was incredibly easy to work with and really helped me out in a pinch, I had a flat and needed immediate help to make a sales call, the This dealership was incredibly easy to work with and really helped me out in a pinch, I had a flat and needed immediate help to make a sales call, the service department was all over it and got me rolling in no time. More
SURVEY RESPONSE TIMELY AND PROPERLY EXECUTED SERVICE FRIENDLY STAFF QUICK RESPONSE TO QUESTIONS ASKED AND RESOLVING ISSUES CALL BACK TO INFORM OF ISSUES FOUND AND TIMELY AND PROPERLY EXECUTED SERVICE FRIENDLY STAFF QUICK RESPONSE TO QUESTIONS ASKED AND RESOLVING ISSUES CALL BACK TO INFORM OF ISSUES FOUND AND BEST WAY TO RESOLVE THE PROBLEMS More
Very friendly made u feel comfortable. I've enjoyed 'talking with the team and would tell people how good and just how much worked with us to get our deal to go thr made u feel comfortable. I've enjoyed 'talking with the team and would tell people how good and just how much worked with us to get our deal to go through. More
Mixed The presentation was good but the follow up service leaves a lot to be desired. I had a minor problem with the truck I purchased and text the salesman The presentation was good but the follow up service leaves a lot to be desired. I had a minor problem with the truck I purchased and text the salesman for assistance and have had no response . More
2017 fusion sport Great sales staff. James was very helpful and kind. No hassle with our trade. And quickly through the financial services. We had to have the car Great sales staff. James was very helpful and kind. No hassle with our trade. And quickly through the financial services. We had to have the car shipped in from another dealer. They located shipped and prepared everything to our schedule. More
gREAT SERVICE!!!!! Great service working with pleasant folks! I worked with JASON WHITE who was just great for it being so early in the morning. And thanks for the coffe Great service working with pleasant folks! I worked with JASON WHITE who was just great for it being so early in the morning. And thanks for the coffee. More
Fast and friendly! I really liked the service we have gotten. I really liked being able to look online at my truck before we came to check out plus being able to talk to I really liked the service we have gotten. I really liked being able to look online at my truck before we came to check out plus being able to talk to someone online about it really helped and kept me from having to get my kids out in the weather. More
Dealership service Terrible service from this dealer. Brand new 70,000 dollar truck that leaks water. Three failed attempts to fix. Plus the stuff they broke while worki Terrible service from this dealer. Brand new 70,000 dollar truck that leaks water. Three failed attempts to fix. Plus the stuff they broke while working on it. They now refuse to service my truck. Ford corporate says they are independent and can refuse factory warranty work. Have a case number from them. Buyer beware. More