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Land Rover Alexandria
Alexandria, VA
363 Reviews
Luxury knows no bounds at Land Rover Alexandria. We specialize in the three pillars of the brand: the refined sophistication of Range Rover, the legendary durability of Defender, and the family-ready adventure of Discovery.
We understand that our clients expect more than just a car, they expect a vehicle that can navigate the streets of Northern Virginia with grace and tackle the open road with confidence. Our team is dedicated to matching you with the perfect model from our extensive new and certified pre-owned inventory. From the initial consultation to master-level maintenance in our service center, we ensure your experience is seamless, positive, and tailored to your specific needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 363 reviews
November 02, 2010
I love Land Rover Alexandria! They are honest and fair every time I bring my Range Rover in for service. I have been using them for 5 years and I would highly recommend them. Ask for Chad in service. every time I bring my Range Rover in for service. I have been using them for 5 years and I would highly recommend them. Ask for Chad in service. He is a former Land Rover mechanic and he always explains things simply. I am a woman and other service shops have talked down to me. More
by Stout
Employees Worked With
Chad
August 21, 2009
I have had Land Rovers for years and this was the worst experience I have ever had at a car dealership in my entire life. Came in to service my present car (Freelander) and possibly trade it in for a new m experience I have ever had at a car dealership in my entire life. Came in to service my present car (Freelander) and possibly trade it in for a new model (LR2). The service part, at first, seemed fine. The sales part, however, was a failure from the beginning. Nobody seemed to the least interested in showing me a car, and I was tossed like a ping pong ball even though I was one of two customers in the store. After almost two hours of nothing being done, I left my old car for service and came back home. Must say that I was prepared to buy the new car on the spot. Two days later, I came back to pick up the serviced car and was pointed with a finger (no words whatsoever) by the service representative to talk to the receptionist where I should pay for the service rendered. Paid for service, asked to speak to the sales manager to lodge a complaint, because the attention I had been given was so appalingly outrageous that I simply had to vent. After having paid and got to my car - without ever having been talked to by the service representative who seemed unfazed talking on the phone -, found out that after almost US$ 4,000.00 service my car had not been even washed. In fact it was dirtier than when I had brought it in. I would not waste my time writing this review if the experience I had at Land ROver Alexandria had not been the worst - and I repeat WORST - that I have had in my long years of owning a car. If you like consideration, attention and good service, keep distance from them. I will talk to all my friends who ownd LAnd Rover to keep away from them and I would recommend the Land Rover Dealership quality control to inspect this dealership closely beacaude they are simpky up to the standards that Land Rovers deserve. More
by aporto
Employees Worked With
Chad, Tim and some others whose name I do n;t know
May 08, 2005
Don Beyer told me that I should weld my frame back together like he and his father did on lotus race cars! Okay, so a vehicle with frame damage caused by a defective weld at the factory is not someth together like he and his father did on lotus race cars! Okay, so a vehicle with frame damage caused by a defective weld at the factory is not something Land Rover will warranty...rediculous. I take my vehicle off road on Sundays- this was another reason Land Rover would not warranty the vehicle. The shop foreman (at time of damage) and multiple body shops placed the blame on a bad weld from the factory. Thanks for convincing me to buy two other brands of cars since this incident. More
by LS4304me
Employees Worked With
Don Beyer (Owner)
