Land Rover Bedford

My time was not valued I brought my RR in for a repair and recall - was planning to wait. They were offering a detail special so I decided to RENT a car (they had no loaners I brought my RR in for a repair and recall - was planning to wait. They were offering a detail special so I decided to RENT a car (they had no loaners) and leave the car overnight for repair, recall, and detail. 2:00 the next afternoon I had to call them to get the status. My vehicle would be completed by 3:00. I drove back to the dealer paid my $1800 invoice - went to my car - it was parked in the lot NOT in the service driveway and no one offered to get it for me. Upon entry - the car was dirty !!! Went back in the "manager" came out agreed the car had NOT been detailed - would I like to leave it ? No I would not like to rent a car for another day and drive another 80 miles for a $300 detail discounted to $250. For my trouble I was credited the $250 for the detail that was NOT performed and an additional $100. I was also offered a FREE detail the next time I am in for service. I WILL NOT be returning for service. More

Great service with great people. You can see their pride in their work. My car never runs better. I could not say anything more better. in their work. My car never runs better. I could not say anything more better. More

Always a pleasure to deal with land rover Bedford. They are prompt responsible professional in every way and always deal with my needs. I will continue to use them and recommend them to friends and family are prompt responsible professional in every way and always deal with my needs. I will continue to use them and recommend them to friends and family More

service writers can't say enough about the great service and friendly service writers at Rover of Bedford.. Jen and her co-worker make the entire service process go v can't say enough about the great service and friendly service writers at Rover of Bedford.. Jen and her co-worker make the entire service process go very smoothly More

Best Car buying experience I have ever had Land Rover of Bedford was excellent from the moment I walked in the door to the time I left with my new vehicle. This is how other car dealers should Land Rover of Bedford was excellent from the moment I walked in the door to the time I left with my new vehicle. This is how other car dealers should treat there customers More

excellent Service easy to deal with Very professional and friendly. Top notch I won’t go anywhere else!!! Nick & Noah are professionals and get it done and are so easy to work with! Very professional and friendly. Top notch I won’t go anywhere else!!! Nick & Noah are professionals and get it done and are so easy to work with! More

Consistent quality srvice Our Land Rovers operate in Northern Vermont, so all of our service experience with Noah and his Team is by phone, or email. Their pick up, loaner, an Our Land Rovers operate in Northern Vermont, so all of our service experience with Noah and his Team is by phone, or email. Their pick up, loaner, and delivery service has proven very reliable and always on time. What sets LR Bedford apart from other dealers we have used in the past is their techs are very thorough. Faults are always rectified correctly, all updates are performed and the entire vehicle is checked over, every time. We appreciate their techs take pride in their work and strive to get the details right. We have never experienced the sloppy flat rate work we have been subjected to at other dealers. We will continue to rely on LR Bedford for our Land Rover vehicles and service. They are the best JLR dealer we have experienced to date. Mark Letorney, Rovers North Inc. More

Horrible Service I’ve spent over $300,000 on my last three RR’s at this dealership and service treats you like dirt. There is no communication, the client is wrong un I’ve spent over $300,000 on my last three RR’s at this dealership and service treats you like dirt. There is no communication, the client is wrong until you can prove otherwise and if we can over charge you, we will. The multimillion dollar facility is a ruse. More

Great dealership I have been using this dealership for over 15 years, purchased numerous Landrover’s and Range Rovers, the sales and service teams are incredibly knowl I have been using this dealership for over 15 years, purchased numerous Landrover’s and Range Rovers, the sales and service teams are incredibly knowledgeable and are always willing to assist and go the extra mile to solve any problems or handle any request. Over the last few years the management has become particularly strong and brining the dealership and team to the highest standards one would expect with this brand. More

I felt very comfortable As a woman, going into a dealership alone, you always feel like "they're" going to take advantage. Well, those fears eased as soon as I walked throug As a woman, going into a dealership alone, you always feel like "they're" going to take advantage. Well, those fears eased as soon as I walked through the door. I felt very comfortable with the inviting atmosphere, and not pressured at all. So professional, courteous and helpful. More