"Anthony Carvalho is one of the best sales person I have..."
Anthony Carvalho is one of the best sales person I have ever met. His commitment to excellence, customer service, customer satisfaction and knowledge of the vehicle is unbelievable. He particularly made sure we were making the right decision and once we did, the delivery of the vehicle was outstanding. My wife was particularly impressed and happy with the service. He made car buying very easy, fast, efficient and professional. Thank you Anthony Carvalho for the beautiful experience!
Employees Worked With
"Worst dealership ever. I have been in the car business..."
Worst dealership ever. I have been in the car business for 20 years & know how this is supposed to work. They treated my daughter that is young (25 yo) as if she couldn’t afford or buy the unit, so they profiled her, were very rude to her & talked down to her, especially Todd!! Then when I got involved, I offered 95K plus TT&L for the car. They accepted. Then after I lined everything up, took care of her financing outside of the dealership because they wanted to keep jabbing, she gets there to pick up the car with a cashiers check & they tell her it’s 95,974. They AGREED to 95k, not another 1000 when they get my daughter there & pressure her. The additional 974 was for nitrogen in the tires & floor mats. But 95k was agreed price, not plus whatever they wanted to add to it. ABSOLUTE RIP OFF & POOR BUSINESS. I actually told them to take the air out of the tires & put regular air in & keep the floor mats but they wouldn’t so she just paid it but said she would make sure that everyone knew what they did to her. I would drive a 1976 Ford Pinto before I bought another vehicle from them at 1/2 price. I have retained my attorney of how she was profiled & then changing prices after agreed price was in writing. I will be contacting BBB & leaving reviews of what a poor & crooked business they are running just so this kind of experience doesn’t happen to anyone else. BUY ANYWHERE BUT HERE!!!!!!
Employees Worked With
Other Employees :
"BEWARE: An F- sales experience (graded on a curve)...."
BEWARE: An F- sales experience (graded on a curve). Spoke over the phone to confirm availability. Provided everything to structure the deal. Rep even called prior to me leaving to provide final pricing, etc. Drove an hour to get to the store and once there received a text stating the vehicle (FR0093) was sold a MONTH ago. Amazingly - I received an email from the store thereafter stating "When are you available to come in to check it out?" The incompetence at Land Rover Frisco is something I didn't think was possible when buying a luxury vehicle. The GM really should do a post mortem on this debacle. A true waste of my time and money. CAVEAT EMPTOR!