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Land Rover Rockland

Rockland, MA

Overview
Reviews
Vehicles
4.7
351 Reviews
Call Dealership (781) 369-9202

1022 Hingham St

Rockland, MA

02370

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Showing 351 reviews

April 20, 2024

They had my car from January 30th to April 18th. The part was on back order but only way I was updates was if I hounded them i picked my car up after a $5000 repair, after almost three months, horri More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Campanele
Report | Print
Apr 23, 2024 -

Land Rover Rockland responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 19, 2024

I can’t say enough about the mechanics and service department, and the amazing customer service that they exemplify. Hanover is very lucky to have Tom Faulstich, Master Service Guid in particular. He More

by Sheakerrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
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Apr 23, 2024 -

Land Rover Rockland responded

It's fantastic to hear about your positive experience with the mechanics and service department at Land Rover Rockland, especially with Tom as the Master Service Guide. Tom's exemplary customer service is indeed a valuable asset, and we're delighted to have him as part of our team. Thank you for your loyalty to Land Rover Rockland and Land Rover in general!

Helpful
April 13, 2024

Everyone was Friendly prompt and courteous! The new facility is gorgeous. Very happy with my service today! Thank you! More

by Mpattersonmichpatrsn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, Stephanie?
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Apr 16, 2024 -

Land Rover Rockland responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 06, 2024

Great communication and got the car fixed very quick, had a delay on a part but Tom made sure to call to let us know. More

by Ramon Baloneque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Report | Print
Apr 10, 2024 -

Land Rover Rockland responded

It's fantastic to hear that you had a great experience and that Tom provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 04, 2024

I had a bubble in my tire and freaked out. The service manager Dean was super helpful, got me right in and saved the day! He was informative and made sure I understood my bill. Great job! More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe his name was Dean.
Report | Print
Apr 09, 2024 -

Land Rover Rockland responded

It's great to hear that Dean was able to help you quickly and effectively with the bubble in your tire! Providing informative service and ensuring understanding of the bill are important aspects of a positive customer experience. If you need any further assistance or have more feedback to share, Dean and the team are here for you. Drive safely!

Helpful
April 02, 2024

Professional dealership with knowledgeable sales staff. Very easy to work with, no pressure tactics. I will definitely be keeping Land Rover Rockland as my servicing dealer. More

by Karen Dav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The woman in finance was superb, Glenn Presutti
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Apr 05, 2024 -

Land Rover Rockland responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our dealership and sales staff. Providing a professional and easy-going environment without pressure tactics is important to us. We're glad to have earned your trust as your servicing dealer and look forward to continuing to provide excellent service for your Land Rover.

Helpful
April 02, 2024

You guys went above and beyond. We ended up solving the front brake issue. They also went above and beyond the call of duty by fixing a few paint issues on the front right of the c More

by Forelefty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene did the paint work. Awesome , Tom Faulstich
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Apr 06, 2024 -

Land Rover Rockland responded

You're very welcome! We're delighted to hear that you had a positive experience at our dealership and that we were able to go above and beyond to address the front brake issue and fix the paint issues on your car. Our goal is always to ensure that our customers are completely satisfied, and we're glad that we could make your vehicle look brand new. We're here to help and ensure your continued satisfaction!

Helpful
April 02, 2024

Very clean,respectful, very organized, convenient, very professional, fixed my car in reasonable amount time!! More

by Lourenco Andrade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Report | Print
Apr 04, 2024 -

Land Rover Rockland responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 29, 2024

It is a very good dealership keep the good work up your service man Tom is very good man he helps in every way he can talk to you and explain the situation to you More

by kingcurtis369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Report | Print
Apr 04, 2024 -

Land Rover Rockland responded

Thank you for your kind words! We're glad to hear that Tom provided you with excellent service and took the time to explain the situation clearly. We appreciate your feedback and will continue to strive for excellence in our services. I

Helpful
March 29, 2024

Great, friendly staff that performed the repair in a timely fashion. The Auto Status Report provided gave me confidence that the car will operate as intended. More

by petesorensen2Pete Sorensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Report | Print
Apr 04, 2024 -

Land Rover Rockland responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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