Land Rover Hartford

Excellent service ! The team had effective communication and explained everything we needed to know for our car. The team had effective communication and explained everything we needed to know for our car. More

So I picked up my 2025 range rover sport two weeks ago and im so happy that David b. My sales rep and I hashed it out that worked for the both of us. What a experience to actually drive one! Thanks again and im so happy that David b. My sales rep and I hashed it out that worked for the both of us. What a experience to actually drive one! Thanks again land rover of Hartford and David b. More

Absolutely thrilled with my new Range Rover, and I owe a massive thank you to Dave B at the dealership! From the moment I walked in, Dave was welcoming and genuinely interested in helping me find the perfec massive thank you to Dave B at the dealership! From the moment I walked in, Dave was welcoming and genuinely interested in helping me find the perfect vehicle. His knowledge about the Range Rover lineup is impressive; he patiently walked me through the features and options, ensuring I understood everything. I never felt rushed or pressured, which made the car-buying experience enjoyable and stress-free. The entire sales process was smooth, with transparent pricing and no hidden fees. Dave even followed up after the sale to ensure I was happy with my purchase. If you're looking for an exceptional car-buying experience, I highly recommend visiting Dave B at the dealership. He truly goes above and beyond for his customers! Five stars all the way! 🌟🌟🌟🌟🌟 More

The service was outstanding, better than any other dealership i have ever been to including BMW in the past. The service representative Doug was attentive, responsive and compassionate and made sure e dealership i have ever been to including BMW in the past. The service representative Doug was attentive, responsive and compassionate and made sure everything was done shared off schedule and to perfection. I would highly recommend this dealership for buying it servicing your car. More

Marin was wonderful to work with. He was extremely responsive, answered all my questions, and checked in to let me know how things were going. He went above and beyond to make sure I He was extremely responsive, answered all my questions, and checked in to let me know how things were going. He went above and beyond to make sure I was satisfied with the car and the dealership. This was the most pleasant car-buying experience I have ever had. Thank you! More

Clean, friendly environment, knowledgeable sales people. Prompt service and quick to respond to any questions. We will definitely. recommend to friends and family. Prompt service and quick to respond to any questions. We will definitely. recommend to friends and family. More

Caution Regarding This Dealership I want to share a deeply disappointing experience with Land Rover Hartford. As someone who has leased Range Rovers for over 20 years, I have come to expect a certain l deeply disappointing experience with Land Rover Hartford. As someone who has leased Range Rovers for over 20 years, I have come to expect a certain level of professionalism from the brand and its representatives, expectations that were completely unmet in this case. In January, I placed an order for a newly built Range Rover and paid a $3,000 deposit. The salesperson assured me the vehicle would arrive by the end of March, which was ideal, as I would be traveling abroad until then. In mid-March, I received word that the vehicle had arrived. I promptly submitted the requested documentation to finalize the lease. To my shock, I was later informed that the dealership had sold the car to someone else. Clearly, this person, aware of the upcoming tariffs on foreign cars, chose to pay a premium to purchase a car that had already been sold. There was no explanation, no accountability, and, most upsetting, no apology from the head of sales, Kyle, or from the management of Mitchell Auto Group, despite my direct outreach. It took 10 days just to have my deposit returned. It is unacceptable that a dealership representing a premium brand would operate with such a lack of integrity and transparency. I am now reaching out to Jaguar Land Rover USA to express my concerns. While the vehicles themselves are outstanding, the sales process must reflect the same level of excellence. This experience was anything but. More

Alex was excellent. Very helpful throughout the sales process and knowledgeable about the vehicle.. thanks Very helpful throughout the sales process and knowledgeable about the vehicle.. thanks More

The following incident occurred with a 2023 Range Rover (the vehicle) LWB - $170K MSRP On June 25, our 2023 Range Rover was driven by one or more Land Rover Hartford (LRH) employees to our home after be (the vehicle) LWB - $170K MSRP On June 25, our 2023 Range Rover was driven by one or more Land Rover Hartford (LRH) employees to our home after being serviced. That same day I received an anonymous text stating that "someone was abusing your vehicle at the Land Rover Hartford dealership" including a video taken from the driver's seat of the vehicle that showed the following: Cruise control set to 93 and the driver performed a launch control during which it passes a 30 mph speed limit sign at 62 mph. We drive on these same streets everyday and our neighbors recognize our vehicle. That same day I shared the text message with Adrienne and Aaron (owner). After they looked into the matter further I was informed that the video had been posted on social media along with our personal information, including our name and address. I was told the LRH employee that took the video while driving the vehicle was terminated, however, his supervisor that endorsed the behavior as he was following my vehicle, still works there. Only after I threatened legal action did Aaron offer to provide an extended warranty on my vehicle to cover any future damage the abuse may have caused. I agreed but Aaron never followed through, instead stringing me along for months. More

Land Rover Hartford is outstanding! Thank you to Kyle and Frankie for getting us into our new Range Rover Sport. Easy and pleasant to deal with and we will certainly be back. Thank you to Kyle and Frankie for getting us into our new Range Rover Sport. Easy and pleasant to deal with and we will certainly be back. More