
Land Rover Hartford
Hartford, CT
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Land Rover of Hartford set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Robert Gengras was responsive, knowledgeable about the vehicle, and perfect customer experience. From the moment I reached out with a brief inquiry, Robert Gengras was responsive, knowledgeable about the vehicle, and a gentleman. He guided me through the entire process in an easy and enjoyable manner. Steve Smith in Finance was a pleasure to work with as well. Professional and knowledgeable-he made the buying experience seamless and the process very pleasant. The delivery of the vehicle was smooth and well coordinated. Omar gave me a clear and understandable presentation of the vehicle's features. From start to finish it was a 5 star experience. Highly recommend this team and dealership! More
My wife and I had a phenomenal experience with Misha and Hartford Land Rover. I have never been so comfortable with a person trying to understand what we were looking for and allowing us to look at a few Hartford Land Rover. I have never been so comfortable with a person trying to understand what we were looking for and allowing us to look at a few cars and settle on the one that fit our needs the best! My wife and I would recommend this dealership and Misha very highly! Thank you! More
Jermey and Sean were amazing very helpful With all my Jermey and Sean were amazing very helpful With all my questions and concerns love my new purchase Jermey and Sean were amazing very helpful With all my questions and concerns love my new purchase More
Recently bought a 19 cpo. I noticed that there wasn’t a manual when we were going through the delivery. The sales person, Adrienne, told me that everything‘s available online and Land Rover doesn’t produc manual when we were going through the delivery. The sales person, Adrienne, told me that everything‘s available online and Land Rover doesn’t produce manuals for environmental purposes. I did a little research and found out that was not true and Land Rover gave me a link to buy a new manual from them directly. When I brought this to the center managers, Aaron attention He told me he check with Land Rover and they do not produce manuals. It’s really disappointing that they didn’t take the time to talk to Land Rover to get me a manual which was part of the CPO delivery requirement per Land Rover. Even more frustrating that when I do need to do something with the dealership the horrible attitude I get. I just returned the dealer a device they forgot in the car and Adrienne couldn’t have been any more nasty when I brought it in. I made a 25 minute drive to bring them their item back and I didn’t even receive a thank you. More
Customer friendly staff eager to answer any questions that I presented. I left with a good feeling about my new purchase. Rob Gengras and Stephen Lucas made the experience pleasurable. that I presented. I left with a good feeling about my new purchase. Rob Gengras and Stephen Lucas made the experience pleasurable. More
Nothing but great things to say about Land Rover hartford! Easiest transaction to purchase a vehicle ever. Andrea was phenomenal and working with Steve in the business office was flawless hartford! Easiest transaction to purchase a vehicle ever. Andrea was phenomenal and working with Steve in the business office was flawless More
Excellent purchase experience as usual. Bought my 2nd car in 2 months an ordered Defender and everything about the transaction from order to purchase went smoothly and was easy. I will stay a loyal client as in 2 months an ordered Defender and everything about the transaction from order to purchase went smoothly and was easy. I will stay a loyal client as they have always been great to me. More
It is always a pleasure to work with your team. Thank you to Land Rover Hartford and a special THANK YOU to Robert Gengras for getting us the exactly LR we want. We could be happier!!! to Land Rover Hartford and a special THANK YOU to Robert Gengras for getting us the exactly LR we want. We could be happier!!! More