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Land Rover Hartford
Hartford, CT
90 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 90 reviews
June 17, 2021
After some new information came to light about what I thought was a great buying experience I am editing my review as follows. Stay clear. Very deceptive business practices and in my book they are dow thought was a great buying experience I am editing my review as follows. Stay clear. Very deceptive business practices and in my book they are downright dishonest. Bought a new Range Rover and before coming in for delivery I was very specific I did not want any “extras”. No wheel and tire warranty, no clear coat or Simoniz treatment, no maintenance plans, etc. I only wanted to pay for the car and taxes. I was crystal clear with the GM. Come to find out a week later the business manager snuck in GAP and an Allstate Bronze Protection Plan for $995 each. Had me sign paperwork as we were going through all the signatures. Sign here, sign here, sign here, etc. Not once was this explained or disclosed to me because there is zero chance I would have agreed to it. Not once did he say “This is the coverage and it costs $995, do you accept or decline the coverage?” They try to sneak it in as it’s added to the financed amount so adds minimally to the monthly payment. Evidently it’s called “slamming” and it should be illegal. I’LL NEVER BUY ANOTHER CAR FROM HARTFORD LAND ROVER OR MITCHELL AUTO GROUP EVER AGAIN. STAY CLEAR! Eric Shapiro More
by shapiroeric01
Employees Worked With
Business Manager
Helpful May 27, 2021
Top notch experience by a top notch team from Service to Parts to Sales to Top Management! They have it all! Land River Hartford overall is a top notch dealer in Connecticut !!! Parts to Sales to Top Management! They have it all! Land River Hartford overall is a top notch dealer in Connecticut !!! More
by mikelong123
Employees Worked With
David CALVERT and his manager in service; Dan CONNOLLY in parts; Rod Gengras in SALES and David THEFT
May 18, 2021
The financial person lied to me I was never contacted about my purchase I always had to call and email if I didn’t love the vehicle I would not bye a go cart from them!!!!!!! about my purchase I always had to call and email if I didn’t love the vehicle I would not bye a go cart from them!!!!!!! More
by tfm350
Employees Worked With
Adrienne and Steve
April 14, 2021
Superlative experience from beginning to end. Robert was fantastic in helping us select the vehicle and get it ordered with all desired accessories. Communication between order and delivery was very helpful fantastic in helping us select the vehicle and get it ordered with all desired accessories. Communication between order and delivery was very helpful/informative and delivery was flawless. Highly recommend. More
by dsallen41
Employees Worked With
Robert Gengras
April 09, 2021
From start to finish it was more than a car buying experience it was concierge service that fit my budget from a team that was courteous and knowledgeable experience it was concierge service that fit my budget from a team that was courteous and knowledgeable More
by LELA
Employees Worked With
Brian, Michael Misha, Steve
April 01, 2021
Great and friendly environment, Sean was great as well as the rest if the team there. Wish we could of driven it home that day. I would buy from them again. as the rest if the team there. Wish we could of driven it home that day. I would buy from them again. More
by Bhackworth
Employees Worked With
Sean Dyer
March 29, 2021
I was excited as soon as I pulled into the parking lot. It got better as I walked through the doors. This dealership is very classy. My salesman, Mike was a no pressure, easy to work with guy. There were a It got better as I walked through the doors. This dealership is very classy. My salesman, Mike was a no pressure, easy to work with guy. There were absolutely no hiccups as every transaction went smoothly. No pressure. No B.S. I have zero regrets with the purchase of my Landrover or the people there. More
by TimRobillard
Employees Worked With
Mike ( Mishka )
March 18, 2021
It the best Dealer experience I every had. The people were very nice and easy to talk to. Very friendly atmosphere. No pressure from anyone who works there. were very nice and easy to talk to. Very friendly atmosphere. No pressure from anyone who works there. More
by Stvetyler57
Employees Worked With
Jeremy and Sean
February 26, 2021
We had a wonderful experience at Land Rover in Hartford, CT. Michael was professional and very knowledgeable about our new purchase! I would highly recommend. Their customer service was fantastic, not push CT. Michael was professional and very knowledgeable about our new purchase! I would highly recommend. Their customer service was fantastic, not pushy yet extremely approachable. More
by Karen Kuca
Employees Worked With
Michael
