Land Rover Hilton Head

Pleasant experience and new friends This was a refreshing friendly experience, not the the stereotypical high pressure sales approach one might expect. You can't help anting to buy a car This was a refreshing friendly experience, not the the stereotypical high pressure sales approach one might expect. You can't help anting to buy a car from Heather Carlsberg with her positive outlook and beaming smile. Jake, the manager was also very pleasant and the finance officer, Jim, clearly and patiently explained the details. The detailing team made the car look just perfect when I arrived to pick it up; a very exciting day. I look forward to a long relationship with the Hilton Head Jaguar team. More

We needed a replacement for our seized engine in owned LR4. The sales representative was extremely helpful in getting us into a new form of transportation. Her follow up and attention to detail was excellent. The sales representative was extremely helpful in getting us into a new form of transportation. Her follow up and attention to detail was excellent. The dealership manager promptly responded to all our concerns in a timely fashion. More

Very experienced and friendly sales team I have bought many cars before, but Heather and the team at JLR Hilton Head made it the best...and easiest...car purchase for me. Ever!!! I bought a D I have bought many cars before, but Heather and the team at JLR Hilton Head made it the best...and easiest...car purchase for me. Ever!!! I bought a Discovery Sport HSE and they made it one of those days that flew by in a good way. Heather was so knowledgeable about the SUV and answered every question I had, and they actually made closing the deal fun. No regrets at all!! More

First class From start to finish they did an awesome job. Was at dealership to 8 pm. Could not ask for anything more. Very friendly and oerfect. I will go back From start to finish they did an awesome job. Was at dealership to 8 pm. Could not ask for anything more. Very friendly and oerfect. I will go back again More

Extremely helpful staff. Heather Carlsberg was extremely enthusiastic and helpful. She helped me take advantage of a great opportunity to buy a top of the line Jaguar F Type Heather Carlsberg was extremely enthusiastic and helpful. She helped me take advantage of a great opportunity to buy a top of the line Jaguar F Type with only 5,000 miles for a great price. She was very responsive to answer all of my questions. More

Made it very easy! I showed up on a Friday evening just to see what was on the lot. Jude was kind enough to answer several of my questions close to closing time. I ret I showed up on a Friday evening just to see what was on the lot. Jude was kind enough to answer several of my questions close to closing time. I returned the next afternoon to test drive. Being new to the brand he answered all of my questions and let me test drive several available cars. After deciding, the purchase process was also very easy and smooth. More

Great attentiveness to the client Britta was honest and thorough in providing me with as much information as possible to make the decision to buy my vehicle without seeing it in person Britta was honest and thorough in providing me with as much information as possible to make the decision to buy my vehicle without seeing it in person first (had to travel to pick up). She and her team members were responsive and really made the whole process both comfortable and efficient. I highly recommend this dealership to anyone in the market for a well-kept luxury vehicle. RCF More

Land Rover Purchase - Client Advisor: Heather Carlesberg Client Advisor: Heather Carlsberg was a joy to work with at Land Rover Hilton Head. She was able to get me into the vehicle that I wanted in 2 days. H Client Advisor: Heather Carlsberg was a joy to work with at Land Rover Hilton Head. She was able to get me into the vehicle that I wanted in 2 days. Her professionalism, knowledge and enthusiasm made the experience a superior one throughout the entire process! More

Lack of Integrity I had been corresponding for nearly 2 weeks with Rachael in reference to a Discovery Sport. I contacted her on a Saturday to make an appointment to s I had been corresponding for nearly 2 weeks with Rachael in reference to a Discovery Sport. I contacted her on a Saturday to make an appointment to see the car on Sunday at 1:00. She shared with me that she had another Discovery Sport as well. I texted her 10 minutes prior to closing on Saturday evening that both cars were still available. She confirmed that they were. I drove 400 miles, one way, with the intent to purchase the original Discovery Sport that started our correspondence. As I exited my car at the dealership, Rachael approached me and said, "do you want to test drive the car?" I responded, "I'd like to test drive both of them." Rachael said, " oh I'm sorry but one of them was sold last night. " Needless to say I was extremely disappointed with the complete disregard to understand the value of a customer...much less one who has been loyal to The Land Rover brand for more than 15 years. Attributes of good client service: Integrity Honesty Appreciation None of these skills were demonstrated by Racheal. I do not recommend this dealership More

Great reception and information on vehicle. Rachel, the sales representative greeted me when I arrived and gave me all the information I wanted for the vehicle I came to see. She let me test dri Rachel, the sales representative greeted me when I arrived and gave me all the information I wanted for the vehicle I came to see. She let me test drive the vehicle and covered all the details of operating the Land Rover LR4. I really thank her for not trying to get me to look at another vehicle because I only wanted to see and test drive that particular vehicle. More