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Bill Jacobs Land Rover - Service Center

Hinsdale, IL

4.6
142 Reviews
Call Service Center (630) 659-1152

142 Reviews of Bill Jacobs Land Rover - Service Center

Sort by
May 10, 2024

My service representative Jawad S. is superb. He makes sure he goes above and beyond with his communication and customer relation skills. Jawad makes sure my vehicle is well taken care More

by Shenita.doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denys Azarov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 05, 2024

Great service, including explaining repair needs. No pressure related to selecting repair work to be performed. More

by PN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
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May 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 04, 2024

Jawad is great service advisor to work with. He’s very knowledgeable and provides great customer service! More

by Mjcadet17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
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May 05, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 04, 2024

This dealership is number one in the USA great place for a great deal and service More

by STREET.GREG104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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May 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 04, 2024

Outstanding experience with the service department, and my service advisor Jawad Sayad was courteous and provided exceptional service. More

by tremayne simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Sayad
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May 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hello Tremayne, we're happy you found our staff to be so supportive during your experience here at Land Rover Hinsdale Service. We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2024 -

Jaguar Land Rover Hinsdale responded

Hi Tremayne, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 01, 2024

I just purchased the car two weeks ago and I found a screw in my tire over the weekend. I contacted The service department who immediately invited me in. Jawad in service was so kind and helpful which w More

by BASSIE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad
Report | Print
May 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

Helpful
May 01, 2024

Rail Pesina Jr is someone I feel I can trust with his clear explanations and honest feedback More

by TONY.HAMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Pesina Jr 5 ⭐️
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May 03, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
April 30, 2024

Great customer service. Unable to find the problem in my Land Rover after spending almost 3k on tests. They didn't know what was the problem. More

by yadira.1324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
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Helpful
April 30, 2024

Appointment was scheduled for the car but the shop never even looked at it. 2 weeks later I went to pick up the car and was greeted with immense attitude for picking up the car. 0/10 experience and would no More

by WPH XKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill, Raul
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May 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to us at (630) 325-9955 to speak to our manager directly.

Helpful
April 30, 2024

From the moment I pulled in everyone I dealt with from the service desk to the service advisor was absolutely excellent they were very Knowledgeable about the Range Rover product More

by taja1love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Spencer
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May 02, 2024 -

Jaguar Land Rover Hinsdale responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
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