The Sales Rep I worked with was extremely nice, but the Sales Manager, James Subka was the rudest, most unprofessional person I have ever come encounter with. I have been in sales for almost 9 years, so I thought I've seen it all, until this experience. He actually made me cry. Not to mention I was pregnant at the time! He couldn't have cared less about me (the potential customer) or selling a car. I ended up buying a brand new Range Rover at the Hoffman Estates dealership!