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Land Rover Lake Bluff

Lake Bluff, IL

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243 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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375 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 243 reviews

April 30, 2015

Excellent Recovery and Satisfaction Effort Dealership staff found a glitch in the operations of my new rover during their regular quality-check upon delivery from the factory. The thoroughness More

by newautopurchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cotteleer, Chris Johnson
May 01, 2015 -

Land Rover Lake Bluff responded

Thank you for the kind review. We are so glad that you enjoyed your experience with Chris and Joe.

April 07, 2015

Phenomenal Customer Service Experience Chris Johnson was incredibly helpful, knowledgeable, and patient as I took my time making a purchase decision. Bar none this was the best car buying e More

by ims81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson, Jamie Johnson
Apr 08, 2015 -

Land Rover Lake Bluff responded

Thank you for taking the time to write a review. All of us at Land Rover Lake Bluff appreciate your recommendation. I will be sure to pass your kind words on to Chris and Jamie.

April 05, 2015

Easiest car buying experience This is our 3rd purchase from Land Rover Lake Bluff and every time it has proven to be the easiest car buying experience. Customizing our purchase, w More

by rannbn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson, Sam Falbo
Apr 06, 2015 -

Land Rover Lake Bluff responded

Thank you for taking the time to write a review. I know that Sam and Chris appreciate your kind words.

April 02, 2015

Justin rocks the red range rover experience! This is my second Knauz car!.....Justin sold us our first Land Rover, and Sam Falbo has maintained it beautifully. The perfect one-two punch. I have More

by Jomamma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Harris, Jamie Johnson, Sam Falbo, Justin Harris
Apr 02, 2015 -

Land Rover Lake Bluff responded

Thank you for your very kind review! We are so glad that you enjoy the experience of working with Justin, Sam, and Jamie. Please let us know if we can help with any of your automotive needs in the future.

March 10, 2015

Great experience! Just bought a new RR sport from Kevin Sanhamel. Knowledgeable but low key and extremely helpful. Terrific experience. They went out of their way to wo More

by dadmarcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin SanHamel, Jamie Johnson
Mar 11, 2015 -

Land Rover Lake Bluff responded

Thank you for sharing your experience. I know that Kevin and Jamie appreciate your kind words.

February 24, 2015

Great dealership Just purchased a new Land Rover from Kevin Sanhammel, best salesman in the business! His no pressure additude and the way he presents himself and the More

by Sjk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin SanHamel, Jamie Johnson
Feb 24, 2015 -

Land Rover Lake Bluff responded

Thank you for sharing your experience. I know that Kevin and Jamie appreciate your kind words. Please let us know if we can assist you with any of your automotive needs in the future.

October 01, 2014

Excellent Experience!! Matt Berman made my first car buying purchase a pleasure. His laid back approach puts you at ease. His willingness to work with you sealed the deal More

by tlane53085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Berman
Oct 01, 2014 -

Land Rover Lake Bluff responded

We are so glad that you enjoyed the experience of working with our Land Rover team. Matt and the rest of our team thanks you for your very kind words.

June 18, 2014

Disappointing Service / Car Wash seems like every time my wife brings her car here (which is where she bought it), something subpar happens. this time, they serviced the brakes on he More

by Ertmaj11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
didn't get a name
Jun 18, 2014 -

Land Rover Lake Bluff responded

Thank you for letting us know. We are looking into this further, and will contact you shortly.

Jun 19, 2014 -

Land Rover Lake Bluff responded

We apologize that your experience with us was less than satisfactory. I spoke with our service manager, and she would be happy to schedule a free car wash. We would love to have the opportunity to clean your vehicle properly. You can call us at 847-604-8100 to schedule. If you would like to discuss any other issues while you are here, we would be happy to help. Thank you again for bringing this to our attention.

March 31, 2014

Overall, fantastic experience buying our Range Rover Evoque through Knauz Land Rover! We were out of state buyers and worked with Knauz LR through emails, phone calls and finally face to face. Very pers More

by ecarpino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cotteleer, Kevin SanHamel, Jamie Johnson
Mar 31, 2014 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Joe, Jamie, Sam, Kevin, and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. Thanks Again!

November 11, 2013

My husband and I went to the dealer to look for a new Evoque. We've been to many other dealers before we came here, but the service and friendliness at Knauz was far beyond the other Land Rover dealers. More

by sofiamichis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson, Jamie Johnson
Nov 14, 2013 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Chris, Jamie, and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. Thanks Again!

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