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Land Rover Lake Bluff

Lake Bluff, IL

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243 Reviews
It was almost 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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375 Skokie Valley Hwy

Lake Bluff, IL

60044

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Showing 243 reviews

January 25, 2013

Got a best car from the best dealer.. Great price you can't expect more.. I visited all dealers in Chicago when compare to others Lake bluff guys were the best in price and customer services specially Ke More

by Naveen KumarChidiri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin SanHamel, Kevin SanHamel
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Jan 25, 2013 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Kevin and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. Thanks Again!

Feb 01, 2013 -

Land Rover Lake Bluff responded

The Knauz Automotive Group, in efforts to better serve our customers, would like to invite you to participate in our customer focus group. Saturday, February 9, 2013 11:00am to 1:00pm *Lunch will be served At our Classic Car Center 775 Rockland Road Lake Bluff, IL 60044 For almost 80 years, customer satisfaction has been paramount to the way that we approach business. This focus group will give us a stronger understanding of how to better serve our customers in the following areas: •Your Sales Department Experience •Your Service Department Experience •Our Body Shop and Detail Center •Current Marketing Strategies •Social Media Customer feedback is very important to us. We hope that you will join us, so we can improve customer experiences now, and in the future. If you are interested, please RSVP by Monday, February 4, 2013 by email or telephone: creinhard@knauz.com, 847-283-8249. There are a limited number of seats available. Thank you for your consideration.

January 19, 2013

I was in the market for a new LR2, because my current one did not have all the Bells & Whistles I wanted. I found one online & Chris called me & we walked through the whole trade-in & purchase over the phone More

by Lja987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Johnson & Joe in Finance, Joe Cotteleer, Chris Johnson
Report | Print
Jan 21, 2013 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Chris, Joe, and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. Thanks Again!

Feb 01, 2013 -

Land Rover Lake Bluff responded

The Knauz Automotive Group, in efforts to better serve our customers, would like to invite you to participate in our customer focus group. Saturday, February 9, 2013 11:00am to 1:00pm *Lunch will be served At our Classic Car Center 775 Rockland Road Lake Bluff, IL 60044 For almost 80 years, customer satisfaction has been paramount to the way that we approach business. This focus group will give us a stronger understanding of how to better serve our customers in the following areas: •Your Sales Department Experience •Your Service Department Experience •Our Body Shop and Detail Center •Current Marketing Strategies •Social Media Customer feedback is very important to us. We hope that you will join us, so we can improve customer experiences now, and in the future. If you are interested, please RSVP by Monday, February 4, 2013 by email or telephone: creinhard@knauz.com, 847-283-8249. There are a limited number of seats available. Thank you for your consideration.

December 16, 2012

Went to dealership to check out the new 2013 Range Rover. Chris was quite helpful. Although there was not one on the floor, he took us to their nearby detailing shop by car to see a sold one. No one in th More

by Simons4HH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Johnson, Chris Johnson
Report | Print
Dec 21, 2012 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Chris, and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. Thanks Again!

Feb 01, 2013 -

Land Rover Lake Bluff responded

The Knauz Automotive Group, in efforts to better serve our customers, would like to invite you to participate in our customer focus group. Saturday, February 9, 2013 11:00am to 1:00pm *Lunch will be served At our Classic Car Center 775 Rockland Road Lake Bluff, IL 60044 For almost 80 years, customer satisfaction has been paramount to the way that we approach business. This focus group will give us a stronger understanding of how to better serve our customers in the following areas: •Your Sales Department Experience •Your Service Department Experience •Our Body Shop and Detail Center •Current Marketing Strategies •Social Media Customer feedback is very important to us. We hope that you will join us, so we can improve customer experiences now, and in the future. If you are interested, please RSVP by Monday, February 4, 2013 by email or telephone: creinhard@knauz.com, 847-283-8249. There are a limited number of seats available. Thank you for your consideration.

December 01, 2012

We are always treated extremely well when we walk in the door. Everyone knows us by name and all want to help. It is a pleasure to do business with this organization More

by LindaDiamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Moses. Chris Johnson, Chris Johnson, Austin Moses
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Dec 07, 2012 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Sam, Chris, and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. Thanks Again!

Feb 01, 2013 -

Land Rover Lake Bluff responded

The Knauz Automotive Group, in efforts to better serve our customers, would like to invite you to participate in our customer focus group. Saturday, February 9, 2013 11:00am to 1:00pm *Lunch will be served At our Classic Car Center 775 Rockland Road Lake Bluff, IL 60044 For almost 80 years, customer satisfaction has been paramount to the way that we approach business. This focus group will give us a stronger understanding of how to better serve our customers in the following areas: •Your Sales Department Experience •Your Service Department Experience •Our Body Shop and Detail Center •Current Marketing Strategies •Social Media Customer feedback is very important to us. We hope that you will join us, so we can improve customer experiences now, and in the future. If you are interested, please RSVP by Monday, February 4, 2013 by email or telephone: creinhard@knauz.com, 847-283-8249. There are a limited number of seats available. Thank you for your consideration.

October 06, 2012

I would highly recommend this dealership. Great people, great service, wonderful knowledge about the brand and a desire to help you make the best decision for yourself. No pressure and very good people. More

by MikeJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Iberle, Chris Johnson, Joe Cotteleer, Joe Cotteleer, Chris Johnson
Report | Print
Oct 11, 2012 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Jack, Chris, Joe, and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. Thanks Again!

Feb 01, 2013 -

Land Rover Lake Bluff responded

The Knauz Automotive Group, in efforts to better serve our customers, would like to invite you to participate in our customer focus group. Saturday, February 9, 2013 11:00am to 1:00pm *Lunch will be served At our Classic Car Center 775 Rockland Road Lake Bluff, IL 60044 For almost 80 years, customer satisfaction has been paramount to the way that we approach business. This focus group will give us a stronger understanding of how to better serve our customers in the following areas: •Your Sales Department Experience •Your Service Department Experience •Our Body Shop and Detail Center •Current Marketing Strategies •Social Media Customer feedback is very important to us. We hope that you will join us, so we can improve customer experiences now, and in the future. If you are interested, please RSVP by Monday, February 4, 2013 by email or telephone: creinhard@knauz.com, 847-283-8249. There are a limited number of seats available. Thank you for your consideration.

September 07, 2012

Excellent service! No pressure sale of LR4 from Lou Lang in the fall of 2011. In for service this month ( September ) and Sam was great! He even helped out be being on the phone for an hour helping out wi More

by Egeladb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Lou Lang, Lou Lang
Report | Print
Sep 10, 2012 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Sam, Lou, and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. Thanks Again!

Feb 01, 2013 -

Land Rover Lake Bluff responded

The Knauz Automotive Group, in efforts to better serve our customers, would like to invite you to participate in our customer focus group. Saturday, February 9, 2013 11:00am to 1:00pm *Lunch will be served At our Classic Car Center 775 Rockland Road Lake Bluff, IL 60044 For almost 80 years, customer satisfaction has been paramount to the way that we approach business. This focus group will give us a stronger understanding of how to better serve our customers in the following areas: •Your Sales Department Experience •Your Service Department Experience •Our Body Shop and Detail Center •Current Marketing Strategies •Social Media Customer feedback is very important to us. We hope that you will join us, so we can improve customer experiences now, and in the future. If you are interested, please RSVP by Monday, February 4, 2013 by email or telephone: creinhard@knauz.com, 847-283-8249. There are a limited number of seats available. Thank you for your consideration.

June 08, 2012

Sam is an excellent service adviser. He thoroughly explains are requirements, and before leaving, he always reminds us when our next service date is due. More

by MichelleRRSport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Sam Falbo
Report | Print
Jun 08, 2012 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Sam and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. Thanks Again!

Feb 01, 2013 -

Land Rover Lake Bluff responded

The Knauz Automotive Group, in efforts to better serve our customers, would like to invite you to participate in our customer focus group. Saturday, February 9, 2013 11:00am to 1:00pm *Lunch will be served At our Classic Car Center 775 Rockland Road Lake Bluff, IL 60044 For almost 80 years, customer satisfaction has been paramount to the way that we approach business. This focus group will give us a stronger understanding of how to better serve our customers in the following areas: •Your Sales Department Experience •Your Service Department Experience •Our Body Shop and Detail Center •Current Marketing Strategies •Social Media Customer feedback is very important to us. We hope that you will join us, so we can improve customer experiences now, and in the future. If you are interested, please RSVP by Monday, February 4, 2013 by email or telephone: creinhard@knauz.com, 847-283-8249. There are a limited number of seats available. Thank you for your consideration.

June 07, 2012

Customer service went above and beyond! We were very impressed with how easy and patient Knauz Land Rover was throughout our buying experience. Would ABSOLUTELY work with Knauz Land Rover again in the More

by courteckert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sanhamel and Jamie Johnson, Kevin SanHamel, Jamie Johnson
Report | Print
Jun 08, 2012 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Kevin, Jamie and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. I beleive you'll really enjoy working with our service manager Joni and her team also. Thanks Again!

Feb 01, 2013 -

Land Rover Lake Bluff responded

The Knauz Automotive Group, in efforts to better serve our customers, would like to invite you to participate in our customer focus group. Saturday, February 9, 2013 11:00am to 1:00pm *Lunch will be served At our Classic Car Center 775 Rockland Road Lake Bluff, IL 60044 For almost 80 years, customer satisfaction has been paramount to the way that we approach business. This focus group will give us a stronger understanding of how to better serve our customers in the following areas: •Your Sales Department Experience •Your Service Department Experience •Our Body Shop and Detail Center •Current Marketing Strategies •Social Media Customer feedback is very important to us. We hope that you will join us, so we can improve customer experiences now, and in the future. If you are interested, please RSVP by Monday, February 4, 2013 by email or telephone: creinhard@knauz.com, 847-283-8249. There are a limited number of seats available. Thank you for your consideration.

May 24, 2012

Working with Land Rover Lake Bluff was a very pleasant and exciting experience. The salesman Chris Johnson was very patient, educated us about the Land Rover, then took us out on the off road track behind More

by aganthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Johnson, Chris Johnson
Report | Print
May 29, 2012 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Chris and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. I beleive you'll really enjoy working with our service manager Joni and her team also. Thanks Again!

Feb 01, 2013 -

Land Rover Lake Bluff responded

The Knauz Automotive Group, in efforts to better serve our customers, would like to invite you to participate in our customer focus group. Saturday, February 9, 2013 11:00am to 1:00pm *Lunch will be served At our Classic Car Center 775 Rockland Road Lake Bluff, IL 60044 For almost 80 years, customer satisfaction has been paramount to the way that we approach business. This focus group will give us a stronger understanding of how to better serve our customers in the following areas: •Your Sales Department Experience •Your Service Department Experience •Our Body Shop and Detail Center •Current Marketing Strategies •Social Media Customer feedback is very important to us. We hope that you will join us, so we can improve customer experiences now, and in the future. If you are interested, please RSVP by Monday, February 4, 2013 by email or telephone: creinhard@knauz.com, 847-283-8249. There are a limited number of seats available. Thank you for your consideration.

May 17, 2012

Incredible follow-up, service, patience, courtesy. The salesman was knowledgable. was excellent . They helped me find the exact car I wanted. They were not pushy or condescending. I think I am really More

by taeborunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Chris Johnson
Report | Print
May 17, 2012 -

Land Rover Lake Bluff responded

Thank you for the kind words. We appreciate you taking the time to write a review. I know how hard Chris and the whole Land Rover team work to meet customer expectations. It's nice to know that customers appreciate the experience of working with our Land Rover team. I beleive you'll really enjoy working with our service manager Joni and her team also. Thanks Again!

Feb 01, 2013 -

Land Rover Lake Bluff responded

The Knauz Automotive Group, in efforts to better serve our customers, would like to invite you to participate in our customer focus group. Saturday, February 9, 2013 11:00am to 1:00pm *Lunch will be served At our Classic Car Center 775 Rockland Road Lake Bluff, IL 60044 For almost 80 years, customer satisfaction has been paramount to the way that we approach business. This focus group will give us a stronger understanding of how to better serve our customers in the following areas: •Your Sales Department Experience •Your Service Department Experience •Our Body Shop and Detail Center •Current Marketing Strategies •Social Media Customer feedback is very important to us. We hope that you will join us, so we can improve customer experiences now, and in the future. If you are interested, please RSVP by Monday, February 4, 2013 by email or telephone: creinhard@knauz.com, 847-283-8249. There are a limited number of seats available. Thank you for your consideration.

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