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Land Rover Louisville

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.7
33 Reviews
Land Rover Louisville believes that every client is unique and should be provided with an ownership experience that matches their needs and lifestyle. At Jaguar Land Rover Louisville, every client is given a custom-tailored sales, service, and ownership life-cycle experience. Whether conveniently viewing our extensive inventory online or stopping by the dealership in-person for a test drive, we strive to deliver an unparalleled luxury buying experience.
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4700 Bowling Blvd

Louisville, KY

40207

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Kaylee Tyler used vehicle friendly staff

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Showing 33 reviews

April 19, 2026

Staff was friendly and welcoming with good communication. They kept me updated with progress and delays for parts to arrive. More

by 2008 Range Rover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2026

Great service and very nice associates Very trustworthy place. Would recommend to others needing their service More

by dballowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2026

Good communication and quality video of my rover in service ….appreciate pick up and delivery since the dealership is not close to my residence More

by Gwen minerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Moorman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malek Sano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Geltmaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Land Rover Louisville responded

Thank you for noting our clear communication and service videos during your Range Rover maintenance. We’re glad the pick-up and delivery option added convenience, and we look forward to serving you again.

April 12, 2026

Can do a better job addressing & fixing issues while vehicle is in service Wait time on the repairs especially pick up & drop off service could be better & even after the repairs are done problem stil More

by stopandgollc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Cross
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2026 -

Land Rover Louisville responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and that we did not meet your expectations during your recent visit. We understand how frustrating extended wait times and unresolved concerns can be, especially when it comes to both the repair process and pickup/drop-off coordination. That’s not the level of service we strive to provide, and we take your comments seriously. Our goal is always to ensure that issues are properly diagnosed and fully resolved before a vehicle is returned. It’s clear we fell short in your case, and we would appreciate the opportunity to make this right. Please contact me at your convenience so we can review your situation in detail and work toward a proper resolution. We’re committed to improving both our communication and service experience, and your feedback helps us do that. Thank you again for bringing this to our attention. Best Regards, Tyler Stone Centre Manager tstone@germaincars.com 502-515-5852

April 12, 2026

Greeted immediately and with a smile; very friendly and knowledgeable; kept me up to date from the time I left my car to the end of service, via text and video. Offered recommendation but I didn’t feel pr More

by sibylcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey James - 5 stars
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Apr 12, 2026 -

Land Rover Louisville responded

It’s fantastic to know our team greeted you right away with a smile and kept you informed on your Land Rover through texts and videos. We appreciate you acknowledging the friendly guidance and that our suggestion felt pressure-free. We look forward to supporting you at your next service visit.

April 07, 2026

Exceptional service in every department Dillon and Eric are legendary employees and second to none. Top notch, Ritz Carlton, Level Xperience always. More

by rachelbuchta34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2026 -

Land Rover Louisville responded

It’s wonderful to know that every department delivered exceptional service. We’re thrilled that your Land Rover Range Rover Sport received a premium service experience from our team. We look forward to serving you again.

April 03, 2026

Always a pleasant experience at LR Louisville Service Dept. Barry Bramblett takes great care of my service needs. Always gets my vehicle in. Is very understanding of my needs to get the service done and More

by JSCCRNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Bramblett
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Apr 03, 2026 -

Land Rover Louisville responded

We’re grateful for your continued visits to our service department. It’s wonderful to know our team understands your schedule and gets your Land Rover Range Rover Sport back to you promptly. We look forward to assisting you again.

April 01, 2026

Great job as always. Barry and his staff always above and beyond to make sure I am taken care of. More

by jsurdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry
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Apr 01, 2026 -

Land Rover Louisville responded

It’s wonderful to know our team consistently goes above and beyond for you. Tyler will be delighted to hear your feedback. We appreciate you trusting us with your Land Rover service.

March 31, 2026

Service department advisor was very helpful and accurately quoted wait time and addressed all of my needs. More

by BRAD21SPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2026 -

Land Rover Louisville responded

It’s fantastic to hear Austin provided clear timing and addressed all your Range Rover service needs. Feel free to reach out if you need anything else. Thanks for sharing your experience.

March 30, 2026

Outstanding As always Casey is out going and detailed oriented ensuring my problem is understood. More

by wwallex
Recommend Dealer
Yes
Employees Worked With
Casey
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Mar 30, 2026 -

Land Rover Louisville responded

We’re delighted to hear you enjoyed another exceptional visit. Our service advisors take care to fully understand every concern with a careful approach. Thank you for trusting Land Rover Louisville with your Land Rover’s service, and we look forward to seeing you again.

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