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Land Rover Louisville

Louisville, KY

Overview
Employees
Reviews
Vehicles
4.7
82 Reviews
Land Rover Louisville believes that every client is unique and should be provided with an ownership experience that matches their needs and lifestyle. At Jaguar Land Rover Louisville, every client is given a custom-tailored sales, service, and ownership life-cycle experience. Whether conveniently viewing our extensive inventory online or stopping by the dealership in-person for a test drive, we strive to deliver an unparalleled luxury buying experience.
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4700 Bowling Blvd

Louisville, KY

40207

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Kaylee Tyler used vehicle friendly staff

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Showing 82 reviews

September 28, 2026

I appreciate Barry in the Service Department is excellent and knowledgeable about my Defenders service needs. More

by RCHRISMCNEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry
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Sep 29, 2026 -

Land Rover Louisville responded

Thank you for your lovely feedback! We're pleased you received the best care and guidance from Barry and the Germain team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure. Best Regards, Tyler Stone General Manager

September 27, 2026

Erik at the service department goes above and beyond any and all expectations. Always helpful and pleasant to talked to. Services was great and they got my issues resolved within short time. More

by LWAINJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 28, 2026 -

Land Rover Louisville responded

Thank you for the kind review. We love having Erik on our team, always goes above and beyond to help our customers. We welcome you back whenever you're ready for your next service or car-buying experience! Best Regards, Tyler Stone General Manager

September 24, 2026

Excellent They provided me with a loaner, communicated and fixed my car They washed my car when it was complete More

by Mattweaver0
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 25, 2026 -

Land Rover Louisville responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Land Rover of Louisville with only the best there is to offer. It’s so nice to hear that your experience was such a positive one. Best Regards, Tyler Stone General Manager

September 24, 2026

Casey always makes sure I am taken care of and is always there to help. More

by DAVIDMETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 25, 2026 -

Land Rover Louisville responded

We are fortunate to have Casey on our team of professionals who take great care of our valued guests. Thank you for choosing Germain for your automotive service needs. Best Regards, Tyler Stone General Manager

September 13, 2026

Barry my service tech is the best service tech I have ever dealt with when dealing with getting my vehicles serviced. More

by carltyree20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylee Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Bramlett
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Sep 14, 2026 -

Land Rover Louisville responded

We are happy that Barry ensured a 5-star Germain service experience. Your business and positive feedback are greatly appreciated. Best Regards, Tyler Stone General Manager

August 29, 2026

Superb service worth the drive. Great communication keeping me updated on service status. Friendly and welcoming team and environment! Thank you More

by STACYBEAM403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BBramblett
Print
Aug 31, 2026 -

Land Rover Louisville responded

Thank you for traveling to Louisville and allowing our team to provide you with the quality service you deserve. Our goal is to ensure every guest receives only the best care at every touchpoint and is kept informed along the way. We are so happy you are part of our Germain Land Rover family. Best Regards, Tyler Stone General Manager

August 29, 2026

Outstanding service and communication on every step of the repair process. Completed service and repair in the requested time frame. More

by EPA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Gregory
Print
Aug 31, 2026 -

Land Rover Louisville responded

Thank you for your business and kind words. Here at Germain, our team works hard to provide a quality and informative guest experience. Until next time, we wish you many safe and happy miles. Best Regards, Tyler Stone General Manager

August 29, 2026

Everyone was cordial and I was taken care of promptly and efficiently. Amenities were sufficient. More

by michaelswe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Bramblett
Print
Aug 31, 2026 -

Land Rover Louisville responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best Regards, Tyler Stone General Manager

August 25, 2026

Horrible experience. Negotiated on a Defender and was told by the sales person they were going to get back to me first thing in the morning since they left for the day an More

by Driver2244
Recommend Dealer
No
Employees Worked With
Malek Sano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Geltmaker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 27, 2026 -

Land Rover Louisville responded

We sincerely apologize for your experience and understand how disappointing and frustrating this situation must have been. We appreciate the opportunity to clarify the circumstances and address your concerns. Unfortunately, while the vehicle remained available, another customer scheduled an appointment and committed to purchasing it before you decided to move forward. We understand this was disappointing, and we regret that the timing resulted in a frustrating experience. We truly appreciate your consideration and the opportunity to work with you. Best Regards, Tyler Stone General Manager tstone@germaincars.com 502-515-5852

August 24, 2026

Erik was very good! Extremely well organized and communicated well with us through our service. More

by KARENLCRAIN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Print
Aug 24, 2026 -

Land Rover Louisville responded

Thank you for the great feedback! We’re glad to hear Erik kept everything organized and communicated clearly throughout your service visit. We appreciate your business and look forward to providing you with the same excellent experience on your next visit! Best Regards, Tyler Stone General Manager

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