Land Rover Mt. Kisco

I concur with the majority of the reviews here - very negative opinion. The service departmanet is HORRIBLE. Way understaffed and grossly incompetent. I purchased a RangeRover HSE (new in 2010) that negative opinion. The service departmanet is HORRIBLE. Way understaffed and grossly incompetent. I purchased a RangeRover HSE (new in 2010) that they are unable to service ! They have had the car for 5 months. They do not work on the car and what was a simple repair has turned into a huge electrical problem as their tech did not have the basic knowledge to disconnect the battery. They never call and provide a status on anything. Stay clear of this dealership. Also - the corporate HQ of Land Rover in the US is useless too. More

The worst dealer i have ever dealt with. Not enough staff to handle the business. Not enough staff to handle the business. More

My experience is based on last Service May/2023. .Land Rover, Mount Kisco,NY Picked the Car from my house brought me a Loaner , took my Car for Service and as they Promised Returned my car the nex .Land Rover, Mount Kisco,NY Picked the Car from my house brought me a Loaner , took my Car for Service and as they Promised Returned my car the next day, nice and clean. More

Congratulations to this dealership! They have claimed the #1/Top Spot in terms of the Worst Customer service and support of any dealership I've ever been too. If there is an award for t They have claimed the #1/Top Spot in terms of the Worst Customer service and support of any dealership I've ever been too. If there is an award for the Worst team in Westchester County, these guys have it clinched. I think they put an actual Band-aid on my engine after selling me a car 3 months ago. There is no point in calling for an appointment as they don't answer phones and if they do, they either hang up right away or place you on hold, infinitely. The Passive Aggressive and unhelpful behavior of the "General Manager" and his "team"is award winning as well. Stay far away. Buyer beware. More

Very disappointed with the service department I was very dissatisfied I left my car and they had it for 5 days and the work wasn’t done. Now I have to bring it back again for them to replace the part that dissatisfied I left my car and they had it for 5 days and the work wasn’t done. Now I have to bring it back again for them to replace the part that they should’ve done the first time. I had to rent a car for the 5 days because they didn’t have a loaner car for me. More

Vehicle was completed faster than expected, waiting area is quiet and pleasant. I was able to get some work done. Will continue to use this dealership for my servicing needs. is quiet and pleasant. I was able to get some work done. Will continue to use this dealership for my servicing needs. More

Copy I had a very pleasant experience. My salesman saw I was a motivated buyer and he was very responsive throughout the day. We essentially made the deal through texts. I went that aftern My salesman saw I was a motivated buyer and he was very responsive throughout the day. We essentially made the deal through texts. I went that afternoon to see the car and took it home that night. Very easy transaction and no surprises. Treated me as any customer should be treated. More

Knowledgeable and friendly team. Everything was quick and efficient. Quickly came to agreement on price and trade in. Picked up car next business day. Everything was quick and efficient. Quickly came to agreement on price and trade in. Picked up car next business day. More

My experience at Land Rover Mt. Kisco was amazing. I worked with Billy Watters who both made the buying process seamless. He also very attentive and was very proactive to answer que Kisco was amazing. I worked with Billy Watters who both made the buying process seamless. He also very attentive and was very proactive to answer questions and resolve any issues that I had. I would highly recommend working with Billy! More

Deal with Amjad at this dealer, great customer service helped me out with the entire process, even though I am still debating what car I want to get he showed me exactly what makes Land Rover different fr helped me out with the entire process, even though I am still debating what car I want to get he showed me exactly what makes Land Rover different from the other cars in its class. Great overall job Amjad I will definitely be making my purchase with him More