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Land Rover Northfield

Northfield, IL

4.7
286 Reviews
Call Dealership (847) 446-6665
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670 Frontage Rd

Northfield, IL

60093

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286 Reviews of Land Rover Northfield

January 23, 2026

Tommy and his crew do a superb job taking care of the 3 Land Rovers in our family. He has been a great help through the years. Thank you so very much! More

by ecollins59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
January 20, 2026

Sales people very nice, comfortable setting Very clean facility. Answered all my questions, No hassle More

by leeodneal29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Adamzy
Report | Print
Jan 20, 2026 -

Land Rover Northfield responded

Thank you for sharing your positive feedback about our team and facilities, Neal! We truly appreciate your kind words and hope to welcome you back to Land Rover Northfield in the future.

January 02, 2026

It’s always great to deal with the service people. TOMMY is especially the home run. I will never buy another car from a different dealer. More

by Erick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Jan 05, 2026 -

Land Rover Northfield responded

Erick, thank you for the glowing review! We're so glad Tommy and our team made your experience a home run. We look forward to seeing you again at Land Rover Northfield!

December 27, 2025

Not good. So much to say about our bad experience with the quality of the brand and this dealer. High level: car arrived a few years after ordering it - we g More

by Awadak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken
Report | Print
Dec 29, 2025 -

Land Rover Northfield responded

We're truly sorry to hear about the negative experiences you've had with us. It's never our intention to disappoint, and it sounds like we've fallen short in meeting your expectations this time. We take all feedback seriously as we constantly strive for improvement, so I would love the chance to discuss these concerns with you further. Please reach out at your earliest convenience. Thank you, Lauren Makris - General Sales Manager - (847) 446-6665

December 19, 2025

They are always very helpful and efficient with servicing and assisting. I highly recommend them More

by khondru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Dec 22, 2025 -

Land Rover Northfield responded

Khondru, thanks for the awesome review of Land Rover Northfield!

December 09, 2025

Bradley was very friendly and helpful with the purchase of the Land Rover. The dealership took care of an issue I had with the vehicle promptly. More

by jp85
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Dec 09, 2025 -

Land Rover Northfield responded

Thank you for choosing Land Rover Northfield and for sharing your positive experience with Bradley. We hope you're loving your new Land Rover!

December 09, 2025

Ken and the team at Fields are great to work with! They always take great care of us! Excellent Service Department! More

by icashem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Report | Print
Dec 09, 2025 -

Land Rover Northfield responded

We're grateful for your positive feedback regarding Ken and the team! It's wonderful to know you consistently have a great experience with our Service Department. We look forward to serving you again! -Land Rover Northfield

December 03, 2025

Impeccable and professional service as always. The best Land Rover dealer. Tommy is amazing to work with. More

by evashimota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Dec 03, 2025 -

Land Rover Northfield responded

Thank you for your kind words! We’ll pass along your feedback to Tommy and the team. We look forward to seeing you again here at Land Rover Northfield!

December 01, 2025

Horrible customer service. Took my car in for service and when I called later in the day nobody did anything and nobody called me. They told me to stop yelling at them after th More

by Lenka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken and Connie are rude
Report | Print
Dec 02, 2025 -

Land Rover Northfield responded

Thank you for taking the time to share your feedback. I’m very sorry to hear about your frustration, and I understand how important clear communication is during a service visit. As we discussed when you came in to pick up your vehicle, our records show that our team attempted to reach out several times throughout the day. When you arrived, I personally reviewed this with you and offered to address any remaining concerns and complete the service. I’m sorry that the situation had already caused so much frustration that you chose not to move forward. We never want a customer to feel unheard or disrespected, and I apologize that this was your experience. Should you decide to give us another chance in the future, I would be more than willing to assist you directly to ensure everything goes smoothly. Thank you again for your feedback.

November 24, 2025

The service rep told me that they have done everything possible but when I god home all of the windshield fluid was all over my garage floor!!!!!so it was not all good!!!!! More

by Rogergreenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy
Report | Print
Nov 25, 2025 -

Land Rover Northfield responded

We’re sorry to learn that your washer fluid leaked after your visit. We understand how frustrating that must have been. If you would like to proceed with repairs, please let us know and we will be more than happy to help. Thank you, Brandon Luke - Service Manager - (847) 446-6665

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