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Land Rover Northfield

Northfield, IL

4.9
244 Reviews
Call Dealership (847) 446-6665
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670 Frontage Rd

Northfield, IL

60093

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244 Reviews of Land Rover Northfield

November 19, 2024

Excellent service and very friendly. I will recommend to my other friends. I will be back for my vehicle's next service. More

by Sohail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Zornoza
Report | Print
Nov 20, 2024 -

Land Rover Northfield responded

Sohail, thank you for the glowing review! We're delighted to hear about your positive experience at Land Rover Northfield. We look forward to welcoming you back for your next service visit!

November 16, 2024

Dealership offered a streamlined service experience with excellent communication from my service person Ken. I would highly recommend. More

by tomasiandonald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken, Caroline
Report | Print
Nov 18, 2024 -

Land Rover Northfield responded

Tom, we're delighted to hear that Ken and the team at Land Rover Northfield provided you with a seamless service experience. Thanks for recommending us!

November 02, 2024

Salesman,Ethan, was both knowledgeable and courteous and was great when it came to going over the car at delivery More

by Johnsonhome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Nov 04, 2024 -

Land Rover Northfield responded

We're delighted to hear that Ethan provided knowledgeable and courteous service during your visit at Land Rover Northfield. Thank you for sharing this positive feedback, and enjoy your new vehicle!

October 29, 2024

All I can say it was just overall great and Gabriel was very informative about everything thanks again More

by tls27228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Report | Print
Oct 30, 2024 -

Land Rover Northfield responded

We're delighted to hear that Gabriel provided you with an informative experience at Land Rover Northfield. Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

October 26, 2024

The best in the business! They always take great care of all my Land Rovers. More

by markshapiro84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken, Tommy, Carolyn, Gabe, Jeremy
Report | Print
Oct 28, 2024 -

Land Rover Northfield responded

We are so happy that our Land Rover Northfield team has earned your five stars. Thanks, Mark!

October 25, 2024

Whenever I talk my car to Northfield the team is polite and professional. I’m extremely happy with the service. I would recommend this dealership to anyone. I will also definitely purchase my next Range R More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Oct 25, 2024 -

Land Rover Northfield responded

Ann, we're delighted to hear that you're pleased with the service at Land Rover Northfield! Thank you for your recommendation and loyalty. We look forward to assisting you with your next Range Rover purchase!

October 23, 2024

Tommy was very helpful when we’ve needed our LR Sport serviced. Our services at LR Northfield have been great each time. More

by Rsamson22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Oct 23, 2024 -

Land Rover Northfield responded

We're delighted to hear that Tommy and the team at Land Rover Northfield have consistently provided you with great service. Thank you for sharing your experience!

October 23, 2024

Every time I had a question about an update on my car I received responses very quickly! More

by Amarnikovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Report | Print
Oct 23, 2024 -

Land Rover Northfield responded

Thank you for leaving Land Rover Northfield a five-star review! We are so glad that our team provided excellent service.

October 23, 2024

We had no communication about our car and when it would be ready, then our contact (service manager) left for a long weekend without handing over or letting us know what was happening. Further, in dealing More

by Mark Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember his name
Report | Print
Oct 24, 2024 -

Land Rover Northfield responded

Mark, I'm truly sorry to hear about your recent experience and the lack of communication from our team. This is not the level of service we strive for, especially with valued customers like yourself. I'd appreciate the opportunity to discuss this further and make things right. Please feel free to reach out at your convenience. Thank you, Mark Shapiro - Service Manager - (847) 446-6665

More
October 16, 2024

Pleasant atmosphere with now pressure. They know their product and are happy to discuss at length More

by kkhenry99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis, Lauren
Report | Print
Oct 16, 2024 -

Land Rover Northfield responded

We are glad to hear that our team provided pressure-free service. Thanks for supporting Land Rover Northfield!

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